TrueLane Support Forums

TrueLane® is a free smartphone app available to auto insurance policyholders from The Hartford in select states who are enrolled in the TrueLane program. The app uses the sensors in your phone to automatically measure how you drive

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Carol Rehder
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2 Points 0 Followers
Carol Rehder
4 months ago In TrueLane

I have contacted The Hartford numerous because of huge discrepancies between my overall score 65 and individual scores of high 80s to high 90s

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137
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lynn kellogg
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2 Points 0 Followers
lynn kellogg
5 months ago In TrueLane

hartford says they have no record of my driving for the last 45 days. my app has reords of my driving

3
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142
Solved & Closed
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Don shireman
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2 Points 0 Followers
Don shireman
7 months ago In TrueLane

Get true lane to come on to work

3
2
219
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James Bray
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2 Points 0 Followers
James Bray
8 months ago In TrueLane

Can not download app

3
0
191
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Judith Feldman
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2 Points 0 Followers
Judith Feldman
10 months ago In TrueLane

It appears to have stopped tracking my trips after July 25th.

3
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214
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Kenton Heald
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4 Points 0 Followers
Kenton Heald
11 months ago In TrueLane

My wife is not being penalized for nearly daily events. Her score matches mine, 99%

5
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292
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Lyle Palmer
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2 Points 0 Followers
Lyle Palmer
1 year ago In TrueLane

Was working, but now crashed. Goes to "Houston, we h a very a problem". But goes no futher.

3
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285
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Lyle Palmer
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2 Points 0 Followers
Lyle Palmer
1 year ago In TrueLane

Was working, but now crashed. Goes to "Houston, we h a very a problem". But goes no futher.

3
0
269
J
Judy Allen
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5 Points 0 Followers
Judy Allen
1 year ago In TrueLane

App says Houston we have a problem and says turn location on but it is on.

6
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406
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LauryCron
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4 Points 0 Followers
LauryCron
1 year ago In TrueLane

Don't know how to make it work

5
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588