Hi there! I see you’re having trouble getting the TrueLane app to work on your Android device. Let’s work through this together. To start off, could you tell me exactly what happens when you try to open or use the TrueLane app? For example, do you get any error messages, or does the app fail to load or crash?

Meanwhile, I’ll outline some common initial steps to get the TrueLane app working on Android 12 devices like yours:

1. Check Your Internet Connection
Make sure your phone is connected to a stable Wi-Fi or cellular data network. Sometimes, apps won’t work properly without a good internet connection.

2. Update the TrueLane App
Open the Google Play Store, search for TrueLane, and see if there’s an update available. Running the latest version ensures compatibility and bug fixes.

3. Clear Cache and Data for TrueLane
This can resolve corrupted files that may cause the app to misbehave. To do this:
- Go to your device Settings > Apps > TrueLane.
- Tap "Storage" then "Clear Cache."
- If needed, also tap "Clear Data" but note this may require you to sign in again.

4. Restart Your Device
A simple restart can refresh system resources and resolve temporary glitches.

5. Check Storage Space
Confirm that you have enough free space on your phone for the app to run smoothly.

If you’ve tried any of the above already or if the issue is different (like trouble downloading, logging in, or the app crashing), just let me know. That way, I can guide you with more specific steps or advanced troubleshooting.

Does that sound good? What have you tried so far?