Princess Cruises Support Forums

We've completely redesigned our pre-arrival and onboard app experience with enhanced personalization, quicker access to features, and improved accessibility This app retains all guests' favorite features including OceanReady streamlined boarding, dining reservations, guest services chat, our exclusive OceanNow on-demand service, and individual guest-to-guest locating. If you still have the MedallionClass app downloaded, you

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A
Alan Tobias
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12 Points 0 Followers
Alan Tobias
2 months ago In Princess Cruises

The Princess app has day 6 as a sea day (LA?) for the cruise leaving San Francisco on 19 April 2026.

13
0
105
M
Mary
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4 Points 0 Followers
Mary
4 months ago In Princess Cruises

Husband can't get the app to load HIS profile

5
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166
A
Amy
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2 Points 0 Followers
Amy
7 months ago In Princess Cruises

Phone number disappeared and won’t save when entered

3
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242
P
Pamela Newsome
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4 Points 0 Followers
Pamela Newsome
8 months ago In Princess Cruises

Website will not load stateroom information. I have cleared cache, restarted laptop.

5
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473
P
Pamela Newsome
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2 Points 0 Followers
Pamela Newsome
8 months ago In Princess Cruises

Website will not load stateroom information

3
0
219
G
gary
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2 Points 0 Followers
gary
8 months ago In Princess Cruises

princess cruises app won't work after loading

3
0
295
S
Susan Dexter
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2 Points 0 Followers
Susan Dexter
9 months ago In Princess Cruises

Princess App won't open on my iphone 16

3
0
309
J
JAMES NlXON
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4 Points 0 Followers
JAMES NlXON
9 months ago In Princess Cruises

Can not install app

5
0
282
J
JAMES NIXON
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2 Points 0 Followers
JAMES NIXON
9 months ago In Princess Cruises

Can not reinstall app

3
0
281
J
Jonathan Brown
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2 Points 0 Followers
Jonathan Brown
9 months ago In Princess Cruises

Attempting to complete Passage Contract. Not able to access "full consent before continuing.

3
0
261
M
Mandy
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2 Points 0 Followers
Mandy
10 months ago In Princess Cruises

Can’t check in, contract of residence won’t load.

3
0
407