If you're encountering the message "something went wrong on our side" while using CVS Pharmacy services, here's a step-by-step guide to troubleshooting and possibly resolving the issue:

1. Refresh the Page

- Sometimes, simply refreshing the page can resolve temporary issues. Use the refresh button on your browser, or press F5 (on a computer) or the refresh icon on your device.

2. Clear Browser Cache

- A corrupted cache can cause problems. Clear your browser's cache by going to the browser settings:
- On Android: Go to Settings > Apps > Chrome (or your browser) > Storage > Clear Cache.

3. Check Your Internet Connection

- Ensure your device is connected to a stable internet connection. Switch between Wi-Fi and mobile data to see if the issue persists.

4. Log Out and Log Back In

- Sometimes, logging out of your CVS account and then logging back in can refresh your session and resolve errors. Look for the logout option in the account menu.

5. Try a Different Browser

- If the problem continues, switch to a different browser or app to see if the issue is isolated to the one you’re currently using.

6. Update the App or Browser

- Ensure that your CVS application or web browser is up to date. Check in the Google Play Store or the App Store for any available updates.

7. Disable Browser Extensions

- Certain browser extensions can interfere with websites. Try disabling extensions, especially those related to ad-blocking or privacy, to see if that resolves the issue.

8. Contact CVS Support

- If none of the above steps work, it may be necessary to reach out to CVS customer service for assistance. You can contact them through their website or customer service number.

Following these steps should help mitigate the "something went wrong on our side" issue on CVS Pharmacy's website or app. If the problem persists, it's likely an internal issue that only CVS can resolve - learn more - learn more.