Hi there! I can help you restore your Kids360 subscription after reinstalling the app. It sounds like you had a paid subscription, so let’s make sure you get back to using it.
Here’s what you need to do:
1. Open the Kids360 App: Launch the app on your iPhone.
2. Go to Your Account: Tap on the "Others" button located in the lower right corner of the screen.
3. Select My Account: Once you're in the "Others" menu, choose the "My Account" tab.
4. Restore Subscription: Look for an option that says "Restore Purchase" or "Restore Subscription." This will allow you to regain access to your subscription since you already paid for it.
5. Enter Details: If prompted, ensure you log in with the same phone number and email that were associated with the subscription.
If you have any trouble during these steps or if the subscription doesn’t restore, please let me know, and we can look into it further!
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi there! I can help you restore your Kids360 subscription after reinstalling the app. It sounds like you had a paid subscription, so let’s make sure you get back to using it.
Here’s what you need to do:
1. Open the Kids360 App: Launch the app on your iPhone.
2. Go to Your Account: Tap on the "Others" button located in the lower right corner of the screen.
3. Select My Account: Once you're in the "Others" menu, choose the "My Account" tab.
4. Restore Subscription: Look for an option that says "Restore Purchase" or "Restore Subscription." This will allow you to regain access to your subscription since you already paid for it.
5. Enter Details: If prompted, ensure you log in with the same phone number and email that were associated with the subscription.
If you have any trouble during these steps or if the subscription doesn’t restore, please let me know, and we can look into it further!
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