Hi there! I understand you're having trouble accessing the features after subscribing to Kids360. Let's work together to get this sorted out.

Could you please provide me with a bit more detail? For example:
- When did you subscribe, and did you receive a confirmation email?
- Are there specific features you're trying to access that aren’t available?
- Have you tried logging out and logging back into the app?

These details will help me assist you better!

I didn't receive a confirmation email, but on the app it says I'm subscribed. I'm trying to access specific app restrictions, and search histories, and I don't have the same screen as the app's helpdesk...

Thank you for providing those details! It sounds like there may be an issue with the subscription status despite what the app is displaying. Let's try a few steps to address this and check the app restrictions and search history features.

1. Check Your Account Status:
- Since you didn’t receive a confirmation email, it might help to verify your account status directly. Please log out of the app and then log back in to refresh your account information.

2. Network Connection:
- Make sure your device is connected to a stable internet connection. Sometimes, connectivity issues can prevent updates and features from displaying correctly.

3. Restart Your Device:
- Restarting your device can help. It refreshes the app and might help in loading the features you're trying to access.

4. Check for Updates:
- Ensure that you have the latest version of the Kids360 app installed. You can check for updates in the Microsoft Store on your device.

If the features are still inaccessible after these steps, I recommend reaching out directly to our support team. You can email them at [email protected], mentioning your subscription issue and the lack of a confirmation email.

Also, you might find helpful information in our Help Center regarding limits and restrictions here.

Are you satisfied with the solution I provided? Or is there anything else you'd like me to help you with?