When i enter the app its stuck on the loading page.

If the Poly.AI app is stuck on the loading page, you can try the following steps to resolve the issue:

1. Check Your Internet Connection:
Ensure that your device is connected to a stable internet connection. Try switching between Wi-Fi and mobile data to see if the app loads.

2. Restart the App:
Close the Poly.AI app completely. On a Mac, you can right-click the app icon in the Dock and select "Quit." Then reopen the app to see if it loads correctly.

3. Clear App Cache (If Applicable):
If you can access app settings, clearing the cache can help. However, this may not be possible on all devices.

4. Restart Your Device:
A simple restart can often resolve temporary issues. Reboot your device and try launching the app again.

5. Update the App:
Check if there are any updates available for the Poly.AI app. Go to the App Store, search for Poly.AI, and install any updates.

6. Reinstall the App:
If the issue persists, uninstall the Poly.AI app and then download it again from the App Store. This can help reset any configurations that might be causing the loading issue - learn more - learn more.

7. Check for System Issues:
Ensure that your OS X is up to date. Go to System Preferences > Software Update and install any updates if available.

8. Consult Support Resources:
If none of the above solutions work, check community forums or the app's support page for any reported outages or similar issues. You can also view user discussions on platforms like Reddit - learn more - learn more.

By following these steps, you should be able to address the issue with the Poly.AI app being stuck on the loading page. If the problem continues, consider reaching out to Poly.AI's support team for further assistance.