Hi there! I understand that Galaxiga isn’t saving your progress or achievements with Google Play Games. Let’s get to the bottom of this together. To help me assist you better, could you let me know:

- Are you signed into Google Play Games with the same account you used when you first played Galaxiga?
- Have you recently changed devices or reinstalled the app?
- Are you seeing any error messages when you try to sync progress or achievements?

Meanwhile, here’s a step-by-step process we can try to troubleshoot the issue:

1. Check Google Play Games Sign-in
Ensure you are signed into Google Play Games using the correct Google account (the one you originally used for Galaxiga). You can open the Google Play Games app and verify your signed-in account at the top.

2. Force Close and Reopen the Game
Sometimes, the game needs to refresh its connection with Google Play Games. Close Galaxiga completely (swipe it away from recent apps) and then open it again.

3. Clear Cache for Google Play Games & Galaxiga
- Go to Android Settings > Apps > Google Play Games > Storage > Clear Cache.
- Do the same for Galaxiga.
This can resolve temporary glitches in syncing.

4. Check Game Permissions
Make sure Galaxiga has the necessary permissions, especially to access accounts and storage, which helps with saving and syncing game data.

5. Check Network Connection
Ensure your internet connection is stable, as syncing progress and achievements require online access.

6. Re-link or Sign Out/In
In Galaxiga’s settings, look for an option to disconnect and reconnect your Google Play Games account. Signing out and back in can sometimes restore syncing.

If the progress still isn’t saving after these, it may be related to how the game syncs data with Google Play. Some users have reported issues with account binding and lost progress after switching devices, which typically requires re-linking accounts or contacting game support for recovery1 2.

Let me know what steps you’ve already tried or any other details, and we’ll continue from there! Are you comfortable trying these steps with me?