Hi there! I understand your Daily Mail app on your Kindle running Android 11 isn’t updating the headlines. Let me help you get that sorted out.

First, just to clarify: by “headings,” do you mean the headline news articles on the Daily Mail app’s main screen? And are you seeing old news or completely no updates at all?

Assuming it’s the headlines not refreshing, here’s a simple step-by-step approach to try:

1. Force Close and Reopen the App
Sometimes the app needs a fresh start to pull new content. You can do this by:
- Go to Settings > Apps > Daily Mail.
- Tap Force Stop.
- Then reopen the app from your home screen.

2. Clear the App Cache
Cached data can occasionally cause loading issues. To clear it:
- Again under Settings > Apps > Daily Mail > Storage.
- Tap Clear Cache (don’t clear data for now, just cache).

3. Check Your Internet Connection
Make sure your Kindle is connected to Wi-Fi or mobile data. Switching off and on your Wi-Fi or airplane mode can sometimes help refresh connectivity.

4. Update the App
Visit the Amazon Appstore or Google Play Store (whichever you use on the Kindle) and check if there’s an update available for the Daily Mail app. An outdated app can cause update problems.

5. Restart Your Kindle
A simple reboot of your device can refresh all apps and network connections.

If you’ve already tried these, or the issue remains, we can dig a little deeper:

- Check whether you are logged into any Daily Mail account inside the app — sometimes login issues might block updates.
- Look at your app permissions in settings and ensure it has permission to access the internet and storage.
- If you recently installed any ad blockers or firewall apps, they could be preventing the app from refreshing content.

Let me know which steps you’ve already tried or if you want me to guide you through any of the above in more detail!

Are you satisfied with the solution I provided so far?

All of the above tried

Thanks for letting me know you’ve already tried all those steps. Since the usual fixes didn’t help, let’s explore some additional ideas based on similar Daily Mail app issues other users have faced:

1. Check for Specific Kindle or App Version Bugs
Sometimes the Daily Mail app version might have specific compatibility issues with certain Kindle Fire models or Android 11. If you’re using Daily Mail Plus or a Kindle-specific version, it’s worth checking for any announcements or updates related to your exact device. Some users on Kindle Forums reported newspaper delivery problems linked to app updates6.

2. App Data Reset as Last Resort
If clearing cache didn’t work, clearing the app data will reset the app completely (you will lose saved settings or login details, so be ready to sign back in):
- Go to Settings > Apps > Daily Mail > Storage > Clear Data.
- Then open the app, sign in, and check if the headlines update.

3. Check Account Status and Subscriptions
If you’re using Daily Mail Plus or a subscription service, verify your account status on their website or within the app. Sometimes subscription expiry or login issues can cause content not to update properly8.

4. Send Feedback or Contact Support
Since this might be a deeper app issue, you can use the app’s built-in feedback or technical support option under Settings > Send Us Feedback > Technical Support, or email [email protected] directly for help tailored to your device and account2.

5. Wait for a Fix / Try Alternative Access
If the problem is widespread or server-related, Daily Mail might release a patch soon. Meanwhile, you could try reading articles via the mobile web browser on your Kindle as a workaround.

If you want, I can help you with the detailed steps for resetting app data or sending feedback. Would you prefer that, or is there anything else specific you’ve noticed about the issue?

Are you satisfied with this next set of suggestions?