[Shutterfly] Can not order calendar on the app. Get message to create a copy but the copy is missing many pictures

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Arlene Macwan
1 year ago In Shutterfly
Can not order calendar on the app. Get message to create a copy but the copy is missing many pictures

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Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

If you're having trouble ordering a calendar on the Shutterfly app due to a message prompting you to create a copy, which is missing many pictures, follow these steps to troubleshoot the issue:

1. Clear App Cache and Data:
- Open the settings on your device and navigate to the Apps section.
- Find the Shutterfly app and tap on it.
- Select "Storage" and then tap on "Clear Cache" and "Clear Data." This process can help resolve minor glitches.

2. Restart Your Device:
- Close the Shutterfly app.
- Restart your device to refresh the system and remove any temporary issues.

3. Re-Upload Missing Photos:
- If the copy of your calendar is missing photos, re-upload the images from your device or photo library.
- Open the Shutterfly app, go to your project, and ensure that all images are properly uploaded by checking the photo library section.
- Look for any warning icons next to the uploaded images indicating issues; if present, try re-uploading them - learn more.

4. Check for Updates:
- Ensure your Shutterfly app is updated to the latest version available. Go to the App Store, search for Shutterfly, and tap "Update" if available.

5. Verify Your Internet Connection:
- Ensure you have a stable internet connection. If necessary, switch between Wi-Fi and cellular data to see if that resolves the issue.

6. Create a New Calendar Project:
- If the problem persists, try creating a new calendar project from scratch. This may prevent the transfer of any glitches or issues from the original project.

7. Contact Shutterfly Support:
- If you've completed all the above steps and still face issues, you may need personalized assistance. Contact Shutterfly support directly via their contact page to get help specific to your situation - learn more.

By following these steps, you should be able to resolve the issue and successfully create and order your calendar on the Shutterfly app.

A
Arlene Macwan
1 year ago

Why are my pictures missing in Shutterfly calendar copies?

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48 Points 5 Followers
Henry Adams

Henry breaks software for a living to ensure quality. He’s a big puzzle fanatic...

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1 year ago

If your pictures are missing in Shutterfly calendar copies, several factors could be contributing to this issue. To address it effectively, consider the following steps:

1. Check Upload Status: When you create or edit a calendar, ensure all the photos are fully uploaded. A progress bar should indicate the uploading status in the Photos tab. Sometimes, images may not complete uploading, resulting in missing photos - learn more.

2. Verify Photo Sources: Make sure that the images you are trying to use in your calendar are stored correctly within the Shutterfly app or your connected library. If they are stored on your device, re-upload them. If they are coming from an external source, ensure you have linked to them correctly - learn more.

3. Clear App Cache: If you're experiencing consistent issues with missing photos, you may need to clear your app cache. On your device, navigate to your settings, find the Shutterfly app, and select "Clear Cache." This action can sometimes resolve technical glitches related to image display - learn more.

4. Create a New Calendar: If the problem persists after trying the above steps, create a new calendar project. Sometimes, there are issues specific to a particular project that won't transfer over to a newly created one. Re-add the photos and check their upload status as you go - learn more.

5. Contact Shutterfly Support: If none of these steps resolve the issue, consider reaching out to Shutterfly support for help. They can provide insights into specific problems that might not be user-resolvable and guide you through the process of recovering or re-uploading your photos - learn more.

Following these steps should help you identify and fix the missing pictures in your Shutterfly calendar copies.

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