Hi there! I understand you're having trouble confirming your phone number on the AXS Tickets app. Could you tell me exactly what message or error you see when you try to confirm it? Also, are you using the latest version of the app on your iPhone iOS 26.0.0? Any extra details will help me guide you better!

Yes, I have the latest version. «something went wrong, please try again later”

Thanks for sharing the error message: “something went wrong, please try again later.” Since you’re already on the latest version of the AXS Tickets app, let’s try some steps to get your phone number confirmed.

1. Check Your Network Connection: Make sure your iPhone has a stable internet connection, either Wi-Fi or cellular data. Sometimes weak signals can cause confirmation failures.

2. Restart the App: Completely close the AXS Tickets app (swipe up from the bottom and swipe it away), then reopen it and try confirming your phone number again.

3. Restart Your iPhone: Sometimes a quick reboot clears temporary glitches.

4. Confirm Phone Number Format: Ensure you’re entering the phone number including the correct country code if applicable.

5. Try Again Later: Occasionally, the error message indicates a temporary server-side issue with AXS. Waiting a little while and trying again can help.

If after these steps you still see the same error, it could be an ongoing issue on AXS’s side. Their support page mentions refreshing the app or waiting for a fix if the error persists1.

Would you like me to help you check if there is any outage or update from AXS on this error? Or, is there something you’ve already tried from these steps?

I tried to do all these actions

Thanks for letting me know you've already tried those basic steps. Since the error persists despite updates and reconnects, let's dig a bit deeper to try a few more things specific to your iPhone and the AXS app:

1. Check App Permissions: Go to your iPhone Settings > Scroll down to the AXS app > Make sure permissions like Notifications, Cellular Data, and anything related to phone or contacts are enabled. Sometimes missing permissions can block phone number verification.

2. Turn Off VPN (If Applicable): If you use a VPN on your iPhone, try disabling it and then attempt confirming your phone number again. VPNs can sometimes interfere with app connections.

3. Clear App Cache or Reinstall: The AXS app doesn’t have a direct “clear cache” option on iOS, so uninstall the app completely and then reinstall it from the App Store. This will clear any corrupted data that might be causing this issue.

4. Try Confirming on a Different Network: If possible, switch between Wi-Fi and Cellular data to see if the issue is network-specific.

5. Account Verification via Website: As an alternative, try logging into your AXS account on their official website using Safari on your iPhone and see if you can confirm your phone number there.

If these still don't resolve the issue, it might be a server-side or account-specific problem that AXS needs to address. You can directly contact their support via [email protected] or through the AXS Help Center6.

Would you like me to help you step through any of these or assist you contacting support?

Please contact the support service, I also did all these actions

I’m here to help you get in touch with the AXS Tickets support team directly since the issue is still unresolved after all those steps.

The easiest and quickest way to contact them is through their Live Chat support during business hours. You can start a chat session here:
AXS Help Center - Contact Us

Alternatively, you can submit a detailed request ticket explaining your phone number confirmation issue here:
Submit a Request to AXS Support

If you prefer email support, you can reach out to:
[email protected]

Or call their customer service line at:
1-888-929-7849

Would you like me to guide you step-by-step through starting a live chat session now? This is often the fastest way to get assistance from a real person who can look into your account specifically.