Hi there! I understand your Pluto TV app on your iPhone keeps kicking you out intermittently, sometimes working fine for a while and then crashing again after some days. That definitely doesn’t feel smooth. Just to clarify, when it kicks you out, does the app close entirely, or does it just freeze or lose connection for a moment? Also, have you noticed if this happens on specific channels or after certain actions?
Meanwhile, here are some initial steps to try that tend to resolve repeated app crashes on iOS devices like yours:
1. Close and Reopen the App: Double-click the Home button or swipe up on iPhone to see open apps, then swipe Pluto TV off screen to close it. Then relaunch the app.
2. Check for Updates: Go to the App Store and confirm Pluto TV is updated to the latest version. Same for your iPhone iOS version (you mentioned 18.6, which is current, so that’s good).
3. Restart Your iPhone: Power off your iPhone completely, wait about 30 seconds, then turn it back on to clear temporary caches.
4. Clear App Cache (if possible): iOS apps don’t have a direct cache clear option, but uninstalling and reinstalling Pluto TV can serve the same purpose by removing potential corrupted data.
5. Check Network Connection: Sometimes unstable or slow Wi-Fi can cause app disconnects or crashes. Try switching from Wi-Fi to cellular data or vice versa to test.
6. Permissions Check: Make sure Pluto TV has necessary permissions under Settings > Pluto TV, such as access to network.
If after these steps the app still crashes intermittently, it might be worth uninstalling and reinstalling Pluto TV to refresh its data. Also, since this has been recurring over a longer time, sometimes particular updates or iOS settings might conflict, so a reinstall helps.
Please let me know what you’ve tried so far and if the app closes entirely or freezes briefly; that’ll help me tailor the next steps better!
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Pierre
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Hi there! I understand your Pluto TV app on your iPhone keeps kicking you out intermittently, sometimes working fine for a while and then crashing again after some days. That definitely doesn’t feel smooth. Just to clarify, when it kicks you out, does the app close entirely, or does it just freeze or lose connection for a moment? Also, have you noticed if this happens on specific channels or after certain actions?
Meanwhile, here are some initial steps to try that tend to resolve repeated app crashes on iOS devices like yours:
1. Close and Reopen the App: Double-click the Home button or swipe up on iPhone to see open apps, then swipe Pluto TV off screen to close it. Then relaunch the app.
2. Check for Updates: Go to the App Store and confirm Pluto TV is updated to the latest version. Same for your iPhone iOS version (you mentioned 18.6, which is current, so that’s good).
3. Restart Your iPhone: Power off your iPhone completely, wait about 30 seconds, then turn it back on to clear temporary caches.
4. Clear App Cache (if possible): iOS apps don’t have a direct cache clear option, but uninstalling and reinstalling Pluto TV can serve the same purpose by removing potential corrupted data.
5. Check Network Connection: Sometimes unstable or slow Wi-Fi can cause app disconnects or crashes. Try switching from Wi-Fi to cellular data or vice versa to test.
6. Permissions Check: Make sure Pluto TV has necessary permissions under Settings > Pluto TV, such as access to network.
If after these steps the app still crashes intermittently, it might be worth uninstalling and reinstalling Pluto TV to refresh its data. Also, since this has been recurring over a longer time, sometimes particular updates or iOS settings might conflict, so a reinstall helps.
Please let me know what you’ve tried so far and if the app closes entirely or freezes briefly; that’ll help me tailor the next steps better!