Hi there! I’m Charlotte, happy to help you get your GoFundMe app working on your iPhone. When you say the app won’t open, could you share a bit more? For instance, do you see any error messages or does it just not respond at all when you tap it? Also, have you tried any steps on your own yet, like restarting your phone or updating the app?

Once I have a better idea, I can guide you through some tailored steps. Usually, the solution starts with checking your internet connection and restarting the device to refresh system processes. Then, it’s helpful to clear any app cache or data, and make sure the app is updated to the latest version compatible with iOS 18.7.

Let me know what you’ve tried so far or any other details you notice!

No error message just returns with my main screen

Thanks for sharing that the GoFundMe app returns straight to your main screen with no error message. That helps narrow it down.

Let’s try these steps, designed for your iPhone with iOS 18.7:

1. Force close and reopen the app:
- Swipe up from the bottom of the screen and pause to see your open apps.
- Find the GoFundMe app and swipe it up off the screen to close it completely.
- Then tap the icon to reopen it.

2. Restart your iPhone:
- Press and hold either volume button and the side button until you see “slide to power off.”
- Slide to power off, wait about 30 seconds, then hold the side button to turn it back on.

3. Check for GoFundMe app updates:
- Open the App Store and tap your profile icon on the top right.
- Scroll to “Pending Updates” and see if GoFundMe is listed. If yes, tap Update.

4. Reinstall the app:
- Press and hold the GoFundMe app icon until options appear.
- Tap “Remove App” then “Delete App.”
- After deleting, restart your phone again.
- Go back to the App Store, search for GoFundMe, and reinstall it.

Sometimes, app data glitches cause this behavior, and a reinstall refreshes everything fresh.

If after all this the app still closes immediately, it might be useful to check if your iOS is fully updated (Settings > General > Software Update) or if there’s a problem with your GoFundMe account logging in (try opening the website on Safari to see if that works).

Would you like me to walk you through any of these steps? And have you noticed if this is only happening with the GoFundMe app or other apps as well?

Also, if you want, I can check the GoFundMe support articles for any known issues like this.1