Hi there! Thanks for reaching out about the CVS Health notification symbol on your iPhone not going away. That can be a bit distracting.

To help you better, can you tell me a bit more about it? For example:
- Is this the notification badge (the red dot with numbers) on the CVS Health app icon itself?
- Have you opened the app recently after seeing the notification?
- Are you using the CVS Health app on an iPhone running iOS 18.5.0 as you mentioned earlier?

Once I have a bit more detail, I can guide you through some easy steps to clear that notification. Typically, these badges stay if the app hasn’t recognized that you’ve viewed the alert inside it, or sometimes it’s a temporary syncing issue.

Looking forward to your reply!

Exclamation point won’t go away

Thanks for clarifying that it’s an exclamation point you’re seeing on the CVS Health app. That symbol usually indicates there’s some kind of alert or issue within the app—often related to syncing, updates, or account notifications that need your attention.

Since you’re on an iPhone with iOS 18.5.0, here are some steps we can try to clear that exclamation point:

1. Restart your iPhone: Sometimes a simple restart helps reset notification badges or icons stuck due to temporary glitches.
- Press and hold the side button and either volume button until the slider appears.
- Slide to power off, wait 30 seconds, then power back on.

2. Open and refresh the CVS Health app: Make sure you open the app and check any pending alerts, messages, or confirmations inside the app that might be causing the exclamation point.
- Check if there are any prompts, prescription updates, or account notices.
- If you find something, follow through to resolve it.

3. Check for App updates: Sometimes that exclamation mark appears if the app needs to be updated.
- Open the App Store, tap your profile icon at the top right.
- Scroll to check if CVS Health app has an update available. If yes, update it.

4. Log out and back in: If the issue persists, try logging out from the app and logging back in to refresh your account data.

5. Reinstall the app: As a last step, delete the app and reinstall it fresh. This clears any corrupted cache or data causing the symbol to stay.
- Press and hold the CVS Health app icon, tap "Remove App," then "Delete App."
- Reinstall from the App Store.

If after trying these steps the exclamation point still won’t go away, there may be a backend issue or a glitch specific to your account.

Would you be open to contacting CVS Health support directly? They can check your account status and notify you of any needed action. You can also email them at [email protected] for detailed support.

Let me know how it goes after these steps, and if you want, I can help guide you through any of them! Are you satisfied with this plan so far?