Hi there! I'm really sorry to hear that you're experiencing crashes with the Braun Skin i·expert IPL app after connecting. That sounds frustrating, but I'm here to help!

Can you tell me a bit more about the situation? Specifically, have you noticed if the app crashes during a certain part of the connection process or right after connecting? Also, have you had a chance to update the app or your device recently? Knowing these details will help us find a better solution for you!

Looking forward to your response!

It is crashing right after it starts

Thanks for that information! Since the app is crashing right after it starts, let’s go through some troubleshooting steps that might help resolve this issue.

1. Clear App Cache and Data: Sometimes, cached data can interfere with the app's functionality. Go to your device's Settings, then Apps, find the Braun Skin i·expert IPL app, and select Storage. From there, tap on Clear Cache and then Clear Data. Please note that clearing data may require you to log back in.

2. Update the App: Check if there’s an update available for the Braun Skin i·expert IPL app in the Google Play Store. Sometimes, newer versions fix existing bugs that could cause crashes.

3. Restart Your Device: It may sound simple, but restarting your Android device can help clear temporary issues that might be causing the app to crash.

4. Check for System Updates: Go to Settings > System > System Updates and check if there is an update available for your device. Keeping your system up-to-date can help with app compatibility.

5. Reinstall the App: If the above steps didn't solve the issue, try uninstalling the Braun Skin i·expert IPL app and then reinstalling it from the Google Play Store. This can help install a fresh copy of the application.

If you've tried these steps and the app still crashes, there may be an underlying issue that requires further investigation. In that case, please consider contacting Braun's support at [email protected] for more in-depth assistance.

Are you able to try these steps, and let me know how it goes? I’m here to help!

Are there firmware updates for Braun Skin i·expert IPL?

It appears that the Braun Smart IPL Skin i·expert device will receive security updates until December 31st, 2027. However, specific information about firmware updates isn't explicitly listed in the sources I found, which indicates that regular updates might be related mainly to security rather than feature updates.

For more details, I recommend checking the Braun Help Center directly here or contacting Braun's customer service for specific firmware inquiries regarding your device.

Is there anything else related to your Braun Skin i·expert IPL that I can assist you with today?