Hi there! I'm here to help you with the issue of your Braun Skin i·expert IPL crashing after the skin test. It sounds frustrating, and I completely understand how important this device is for you.

To better assist you, could you please let me know if there have been any error messages displayed before the crash, or if there was anything specific that occurred during the skin test that might have triggered the issue? Also, have you tried any troubleshooting steps so far?

This information will help me provide you with the best steps to resolve this issue. Thank you!

The system says the app has a bug can't be open. I cleared the cash but it doesn't work

Thank you for sharing that information! Since you've already cleared the cache and are still facing the issue, we can try a few more steps to help get the Braun Skin i·expert IPL app up and running again.

Here’s what you can do:

1. Force Stop the App:
- Go to your device's Settings.
- Tap on Apps or Applications and find the Braun Skin i·expert IPL app.
- Tap Force Stop to close the app completely.

2. Update the App:
- Open the Google Play Store.
- Search for "Braun Skin i·expert IPL" and check if there's an available update.
- If there is, tap Update.

3. Clear App Data:
- Again, go to Settings > Apps > Granny Skin i·expert IPL.
- This time, select Storage, and tap on Clear Data. Please note that this may reset your preferences or settings in the app.

4. Reinstall the App:
- If the problem persists, try uninstalling the app completely.
- Go back to the Google Play Store and install it again.

5. Check Device Compatibility:
- Sometimes compatibility issues can arise with specific Android versions. Ensure that your device is fully updated or check the Braun website for device compatibility.

6. Check for Android Updates:
- Go to Settings > System > System Update and check if there are updates available for your Android OS.

If you've gone through these steps and the app still doesn't open or if you continue to see the error, it might be best to reach out to higher-level support or contact Braun directly at [email protected] for further assistance.

Are you satisfied with the solution I provided, or is there anything more specific you would like to try?

Is there a software update for Braun Skin i·expert IPL app?

To check for updates for the Braun Skin i·expert IPL app, you can follow these steps:

1. Open the Google Play Store on your device.
2. Tap on the three horizontal lines (menu) in the upper left corner.
3. Select My apps & games.
4. Look for the Braun Skin i·expert IPL app in the list. If there's an update available, you’ll see an option to Update next to the app.

If you don't see an update listed, it means you're already on the latest version. Sometimes, updates may take a little while to roll out to all users, so it's good to keep an eye on the Play Store for future updates.

For more information or to directly download the app, you can visit the Braun Skin i·expert IPL page on Google Play.

If the app continues to crash despite having the latest version, please let me know so we can explore additional troubleshooting options! Are you satisfied with the solution I provided?