Hi there! I understand you're having trouble changing your account email with Upside. Let's work through this together to figure it out.

Firstly, could you let me know if you're logged into your Upside account correctly? It would be helpful to understand the steps you’ve already tried. For example, did you attempt to change the email from your account settings? Any specific error messages you received would also be useful.

Once I have more details, I can guide you through the next steps!

I have requested an email transfer several times through the bot it always says someone will contact me at my new email but no one does.

Thank you for the update! It sounds like there may be some disconnect in the email change process through the bot.

Since you've already attempted to request several times with no response, I recommend taking a couple of different approaches:

1. Email Support: You could reach out directly to Upside’s support team via email at [email protected]. Provide them with your account details and explain the issue with the email transfer. They may be able to expedite the change or troubleshoot the problem more specifically.

2. Check Spam/Junk Folders: Sometimes, emails can inadvertently end up in spam or junk folders. Please make sure to check there to see if any correspondence has come through.

3. Alternative Contact Methods: If email isn’t yielding results, consider checking their website for additional contact methods, like a phone number or live chat support.

If you continue to experience issues, please let me know, and we can explore other avenues to get your email changed. Are you satisfied with the solution I provided?

I can not find a phone number for them.

I found some contact information for Upside that should help you reach them by phone! You can try calling the customer service number at 1-800-741-6726. They should be able to assist you with your email change request or any other concerns you have1.

Additionally, I found another number you can utilize: +1 424 280 4971, which is also listed for customer inquiries, and is available Monday to Friday, from 9am to 5pm PDT2.

Feel free to reach out to them directly, and let me know how it goes or if you need further assistance! Are you satisfied with the solution I provided?