[Upside] No homestretch. Other screens all working

S
Steve Jaborsky
2 days ago In Upside
No homestretch. Other screens all working

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Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 days ago

Hi there! I want to make sure I understand your issue clearly. You mentioned "No Homestretch" in the Upside app and that your other screens are working fine. Could you clarify what you mean by "No Homestretch"? Are you seeing an error message, a blank screen, or something else specific in the app related to "Homestretch"? Any extra detail will help me assist you better.

Looking forward to your reply!

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Steve Jaborsky
2 days ago

No home screen. Other screens in app ok. Have already Uninstaller and reinstalled. No vpn

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151 Points 6 Followers
Frank Taylor

Frank automates deployment pipelines and loves tinkering with container orchestr...

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2 days ago

Thank you for the extra details! So, your Upside app’s home screen isn’t displaying on your WebKit browser with Android 10 even after uninstalling and reinstalling, and you’ve confirmed there’s no VPN affecting it.

Let’s try a few additional steps to troubleshoot this:

1. Check Network Time Settings:
Sometimes, apps rely on accurate date and time to load properly. On your Android 10 device, go to Settings > System > Date & Time, and make sure “Use network-provided time” or “Automatic date & time” is enabled.

2. Clear the App Cache and Data:
Since you reinstalled, this might have been done, but just to be sure:
Go to Settings > Apps > Upside > tap Storage, then tap Clear Cache and Clear Data. This removes any corrupted temporary files.

3. Verify Internet Connection:
Although other parts of the app work, sometimes a partial connection issue can occur. Try switching between Wi-Fi and cellular data if possible, or reset your network settings by going to Settings > System > Reset options > Reset Wi-Fi, mobile & Bluetooth.

4. Try Using the Web Version:
If the home screen isn’t loading inside the app, as a temporary workaround, try accessing Upside via a web browser on your device (for example Chrome) to see if the home screen loads there.

5. Confirm App Permissions:
Make sure the app has all necessary permissions enabled, especially for storage and network access. Go to Settings > Apps > Upside > Permissions, and enable anything that looks related.

If none of these work, it might be a server-side issue or a bug with your app version. In that case, you could check Upside’s official support channels to see if others are reporting similar issues, or contact them directly for further assistance.

Does this make sense? Feel free to try these, and let me know if the home screen appears or if you notice anything new. We can dig deeper as needed!

[Source: Upside app troubleshooting tips and common fixes]2

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