Hi there! Sorry to hear that Level 13 in Bubble Witch 3 Saga is freezing for you. Just to get a bit more context—does the game freeze right as you start the level, or at a specific moment during gameplay? Also, have you tried any fixes already, like restarting your iPhone or closing and reopening the app?

In the meantime, here are some common steps for resolving freezing issues on your iPhone iOS 18.6.2:

1. Force close the game and reopen it: Double-click the Home button (or swipe up and hold if no Home button), then swipe the game app off the screen to close it completely. Relaunch the app after a few seconds.

2. Restart your iPhone: Sometimes a simple restart can clear temporary glitches causing the freeze.

3. Check for app updates: Go to the App Store, tap your profile icon, and scroll down to see if there’s an available update for Bubble Witch 3 Saga. Developers often fix bugs in updates.

4. Clear cache by reinstalling: If the freezing persists, back up your game progress by connecting to Facebook or King account if you haven’t already. Then uninstall the game and reinstall it. This clears any corrupted temporary data.

5. Free up storage space: Low storage can cause apps to lag or freeze. On your iPhone, go to Settings > General > iPhone Storage and free up some space if needed.

If after all these steps the problem continues just in Level 13, it could be a game-specific bug with that training level. I would then recommend contacting King’s support for a fix or checking the community forums where other players report similar issues1.

Let me know which steps you've tried or if you need help with any of these! Are you satisfied with the solution I provided so far?