Hi there! I understand your Bubble Witch 3 Saga app on your Kindle isn’t connecting to the internet—let’s get this sorted out together. Just to clarify, when you say it stopped connecting, does the app show a specific error message like “No internet connection,” or does it just fail to load anything? Also, is your device connected to Wi-Fi or mobile data, and have you noticed if other apps on your Kindle are connecting to the internet without issues?

This info will help me guide you better! Meanwhile, I’ll start with some basic steps that often resolve this kind of problem.

### Step-by-step Troubleshooting:

1. Check Internet Connection on Kindle
Since you’re on a Kindle running Android 9, start by making sure your Kindle itself has a working internet connection.
- Open a browser or another app to see if the internet works.
- If other apps are also not connecting, try toggling Wi-Fi off and back on, or switch to a different network.

2. Restart Your Kindle
Sometimes, a simple restart resets network connections and app processes. Hold down the power button, turn off the device, wait 30 seconds, then turn it back on.

3. Force Stop and Clear Cache of Bubble Witch 3 Saga
Apps can get stuck if their cache builds up faulty data. Here’s how:
- Go to Settings > Apps > Bubble Witch 3 Saga
- Tap Force Stop
- Then tap Storage and select Clear Cache (avoid Clear Data unless you have your progress backed up)

4. Verify App Permissions and Network Access
Make sure the game has permission to access the internet:
- In the same app settings area, find Permissions and ensure network or data access is allowed.

5. Reinstall the Game (If Needed)
If steps above don’t help and you have your game progress saved (via King account or Facebook), uninstall the app and reinstall it from the Amazon Appstore.

6. Check for Server or Account Issues
Sometimes, connection issues are due to server-side problems or changes in the app’s sign-in process. For instance, Google sign-in for the app isn’t supported anymore, so if you signed in via Google, the game may log you in automatically or require linking to King account.

If after these steps you still have trouble, please let me know what you’ve tried, and we can dig deeper or explore account-related fixes. Also, do other apps work normally on your Kindle’s internet connection?

Would you like me to guide you through clearing cache and checking permissions first?

It stopped connecting filming to the internet

Hi again! Thanks for letting me know the issue is with Bubble Witch 3 Saga not connecting to the internet on your Kindle device. Let’s dive into some focused solutions based on what other players and experts have found effective.

### Here are some targeted steps you can try:

1. Check Your Kindle’s Network Connection:
- Make sure the Kindle is connected to a stable Wi-Fi network. You can do this by opening the browser or another app to confirm internet access.
- Sometimes toggling Wi-Fi off and back on or restarting the router can help.

2. Restart the Kindle:
- Hold the power button, turn off your Kindle completely, wait 30 seconds, then turn it back on. This can refresh network settings on the device.

3. Force Close the Game and Clear Cache:
- Go to Settings > Apps > Bubble Witch 3 Saga
- Tap Force Stop to quit the app completely.
- Then tap Storage and choose Clear Cache (don’t clear data unless you have your progress saved outside the device because it might erase saved data).
- Relaunch the app and check if it can connect.

4. Try Logging Out and Back In or Re-Link Your Account:
- If you use Facebook or King account to save progress, log out and back in to refresh your credentials.
- Note that Google sign-in is no longer supported, so make sure you have linked your progress to a King or Facebook account.

5. Reinstall the Bubble Witch 3 Saga App:
- If the above steps don’t work, uninstall the game from your Kindle and reinstall it from the Amazon Appstore.
- This often helps if a corrupted installation is causing the connection problem.

6. Check for Known Outages or Updates:
- Occasionally, King’s servers do experience issues that affect connectivity.
- You can visit King’s official community forums to check if there’s a known issue being addressed by their team1.

7. Additional Network Steps:
- Try switching off Wi-Fi, restarting your Kindle, then turning Wi-Fi back on before opening the game again10.
- Also, verify that no VPN or firewall app on your Kindle is blocking the game’s internet access.

If you try these and the problem still persists, please let me know! I can guide you through more advanced troubleshooting or assist with contacting King’s tech support for deeper help. Does this sound good so far? Would you like help with any particular step?