[RugbyPass TV] App not redponding

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Roger
10 months ago In RugbyPass TV
App not redponding

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Charlotte Green

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10 months ago

Hi there! I see your Rug app is not responding on your Android 10 device using WebKit. I’d like to help you get it working smoothly again.

To start, can you tell me a bit more?
- Does the app freeze right when you open it or after some use?
- Have you noticed any error messages aside from it not responding?
- Did this problem start recently after an update or change?

Meanwhile, I’ll guide you through some steps that usually help with apps not responding on Android 10:

1. Force Close the Rug App:
- Go to Settings > Apps > Rug
- Tap “Force Stop” to close it completely.
- Then, reopen the app.

2. Clear the Cache:
- In the same Rug app info page, tap “Storage” > “Clear Cache.”
- This removes temporary files that may be causing sluggishness.

3. Restart Your Device:
- Power off your phone completely, wait about 30 seconds, then turn it back on.

4. Check for Updates:
- Visit the Google Play Store and see if Rug has an update available.
- Also check if your Android system updates are pending (Settings > System > Software update).

5. Reinstall the Rug App:
- Uninstall Rug, then reinstall it from the Play Store. This can fix any corrupted files.

6. Free Up Device Memory:
- If your device storage is nearly full, it may slow apps down. Clear unneeded apps or files.

If you’ve already tried any of these, please let me know which ones, and if possible, share any error messages you see. We can then look deeper into other solutions.

Are you able to try these steps and share what happens?

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