Hi! Thanks for reaching out about the stream suddenly stopping with the “too many requests” message during the England vs. France game. That sounds like it interrupted your viewing experience.

To clarify, is this happening on the Rugbypass TV website or app on your Windows device using WebKit? Also, did you possibly have multiple tabs or devices streaming the same event under your account at the same time?

The “too many requests” message usually means the system has detected either multiple simultaneous streams beyond your allowed limit or there is high traffic causing the server to temporarily restrict access.

Here are some steps you can try to resolve this:

1. Refresh the page after a brief wait (1-2 minutes). Sometimes this clears the temporary block.
2. Close other tabs or devices that might be using your account for streaming.
3. Clear your browser’s cache and cookies to ensure no old session data is causing conflicts. In Windows with a WebKit browser, you can usually find this in Settings > Privacy > Clear browsing data.
4. Log out of your Rugbypass account and then log back in to reset your session.
5. Restart your device to clear any lingering network issues.
6. Check your internet connection speed—streaming requires a stable connection of at least 5 Mbps for HD content.

If the error persists, it might be related to an overload on our servers during the high-demand period of the match. In that case, the issue typically resolves itself once traffic decreases.

Could you try these steps and let me know if streaming resumes? I’m here to help get you back to the game!

Are you satisfied with the solution I provided?