[Dollar General] Can not log in

can not log in

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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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3 months ago

Hi! I see you're having trouble logging in to the Dollar General Digital Coupons app. I'd be glad to help you sort this out. To get a better idea, could you please tell me:

- Are you using the app on your Windows device or through a web browser?
- Have you tried resetting your password or any login troubleshooting already?
- Are you getting any specific error messages when you try to log in?

Once I have these details, I can guide you through the best steps to get you logged in smoothly.

M
3 months ago

sorry we are sorry but something unexpected happened please try again

user
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153 Points 4 Followers
Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

View Profile
3 months ago

Thanks for letting me know the error message you’re seeing: "Sorry, we are sorry but something unexpected happened please try again." This kind of message generally means the app or website hit an issue it wasn’t expecting. Let’s go through some steps to try fixing this on your Windows device using WebKit:

1. Clear browser cache and cookies: Sometimes corrupted or old data stored in your browser causes problems.
- In your WebKit browser, go to settings or preferences.
- Find the section for clearing browsing data.
- Clear cache and cookies specifically for the Dollar General site.
2. Restart the browser: After clearing data, close all browser windows completely and reopen.
3. Check for browser updates: Make sure WebKit is updated. Sometimes bugs in the browser itself can cause unexpected errors.
4. Try a different browser: If possible, try logging in using another browser like Chrome or Edge on your Windows 10 device to see if the issue persists.
5. Reset your account password: If the issue is related to your account, resetting your password sometimes clears this error.
6. Check dollar general server status: Sometimes the problem could be on the server side affecting many users.
7. Disable browser extensions: Some extensions might interfere with login functionality. Try disabling them temporarily.
8. Login from the app (if available): If you are using a browser, maybe try the official Dollar General app on a mobile device if you have one for a smoother experience.

If none of these help, it might be due to an internal app issue that occasionally happens and needs a backend fix or account reset, as some users have resolved similar errors by an account reset performed via support2.

Would you like me to guide you through clearing cache or password reset steps? Or do you want to try these and see how it goes?

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