[Dollar General] Will not accept my password even when tried several ways

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Jennifer
11 months ago In Dollar General
Will not accept my password even when tried several ways

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Pierre

Pierre is a Parisian-born full-stack developer with an insatiable passion for co...

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11 months ago

Hi there! I’m Pierre. I understand your Dollar General Digital Coupons account won’t accept your password no matter what you try. That can be tricky! Let’s get this sorted for you.

Could you tell me a bit more? Are you getting any specific error messages when trying to log in? Also, have you already tried resetting your password or clearing any saved passwords on your iPhone?

In the meantime, here’s a step-by-step approach we can try to get you back in:

1. Double-Check Your Password Entry: Make sure your iPhone’s keyboard isn’t auto-correcting or capitalizing letters unexpectedly. Also, check if Caps Lock is off.

2. Reset Password:
- On your iPhone, open the Dollar General Digital Coupons app or go to the sign-in page on the Dollar General website.
- Tap “Forgot Password?” and follow the instructions to reset it via your registered email.
- Be sure to check your email's spam or junk folder if you don’t see the reset message.

3. Update the App: Make sure your Dollar General app is updated to the latest version in the App Store to avoid any login bugs.

4. Clear Cached Data: Since you’re on iOS 17.6.1, you can try deleting the app and reinstalling it. This clears any temporary files that might be causing issues.

5. Try Logging in from a Different Device or Browser: Sometimes login issues are device-specific. See if you can sign in on a computer or through Safari on your iPhone.

If you’ve already tried these steps and still can’t log in, it’s possible there’s an account issue on the backend. At that point, contacting Dollar General Digital Coupons support directly is the best move. You can email them at [email protected] or call their digital coupon helpline at 1-888-518-3446 for personalized assistance.

Let me know which steps you’ve tried and if you’d like me to guide you through any of them!

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