Hi! I understand that you're getting a message in NW Publisher saying "information does not match anyone in the congregation," and you mentioned it was working before. To help you better, could you please confirm a few things for me?

1. Are you entering the Congregation ID exactly as provided? (It needs to be 9 digits in the format 123-456-789)
2. Has the congregation recently changed or updated any information like the Congregation PIN or Sharing settings?
3. Have you tried logging out and logging back in or restarting the app?

This error often happens when the Congregation ID or related data doesn’t match the server records, which can happen if the PIN was changed or if there were updates on the congregation’s side2 1.

Here’s a step-by-step approach to try:

1. Double-check the Congregation ID you are entering to make sure it is exactly right (including the dashes).
2. If possible, confirm with your Congregation Administrator whether any changes were made to the PIN or congregation sharing settings.
3. Close the NW Publisher app completely and restart your iPhone to refresh the app.
4. Open the app and try entering the Congregation ID again.
5. If it still doesn’t work, try uninstalling and reinstalling the app to ensure you have the latest version and a fresh connection.

If after these steps you continue to see the message, it might be due to a change on the congregation’s end that requires an update or reset from an administrator. You could ask an administrator to verify or disable and re-enable Congregation Sharing if that feature is used4.

Let me know if you need help with any of these steps, or if you have any additional details that might help me assist you better! Are you satisfied with the solution I provided so far?