Hi there! I understand you're having trouble using the pause, fast-forward, or rewind buttons on the iQIYI app on your iPhone. Let’s troubleshoot this together!

1. Check for Updates: First, make sure that both iOS and the iQIYI app are up to date. Open the App Store, tap on your profile picture at the top right, and scroll down to see if iQIYI has an update available.

2. Restart the App: Try closing the iQIYI app completely and reopening it. Double-tap the home button or swipe up from the bottom of the screen (depending on your iPhone model) to see your open apps, then swipe up on the iQIYI app to close it.

3. Restart Your Device: Sometimes a quick restart can resolve various issues. Hold down the power button and swipe to turn off your iPhone. Once it’s off, hold the power button again to turn it back on.

4. Check for Playback Restrictions: Depending on the content you are viewing, some videos may have restrictions that prevent fast forwarding or rewinding. Make sure you're not in a situation where that could be the case.

5. Clear App Cache: If you're still facing issues, clearing the app’s cache can help. Unfortunately, iOS doesn’t have an explicit cache clearing option, but uninstalling and reinstalling the app can achieve this. To uninstall, press and hold the iQIYI app icon until it wiggles, and tap the 'x' to delete it. Then, go to the App Store and reinstall it.

6. Internet Connection: Ensure your internet connection is stable. A weak connection can sometimes lead to playback issues.

If you still face problems after trying these steps, I recommend reaching out to iQIYI support directly at [email protected] for further assistance.

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