Hi there! Thanks for reaching out about the "extremely unbalanced" message on your Fitdays scale. I understand you want to explain this clearly to your patients.

This message typically means that the scale has detected an uneven pressure distribution when someone is standing on it. It could be due to a few reasons:

1. The person might be standing unevenly—like putting more weight on one foot.
2. The scale may not be placed on a flat, stable surface.
3. There could be an issue with the scale’s sensors if it consistently shows this message.

To help your patients, you might want to advise them to:

- Stand with their feet evenly spaced on the scale.
- Avoid shifting weight or moving while measuring.
- Ensure the scale is on a hard, flat floor, not carpet or uneven surfaces.

If this message appears often despite proper use, it could indicate the need for recalibration or possibly a hardware check.

Would you like me to guide you through checking calibration or other steps to troubleshoot this?

yes, please show me how to check calibration

Thanks for confirming! Let’s go through how to check and recalibrate your Fitdays scale step-by-step:

1. Place the scale on a flat, hard surface like tile or hardwood. Avoid carpet or uneven floors for accurate readings.

2. Step onto the scale with bare feet, standing straight and evenly distributing your weight on both feet. Make sure your feet uniformly touch the electrodes (the metal areas on the scale surface). This helps the scale measure correctly.

3. The scale will automatically turn on and start calibrating. You should wait until the display drops down to 0.0 kg (or your chosen unit). This means it’s zeroed out and ready to measure accurately.

4. If the scale doesn’t turn on or calibration seems off, try removing the batteries, wait a few seconds, and reinsert them. Then repeat the steps above.

Let me know if the “extremely unbalanced” message persists after recalibration, and I can help with more detailed troubleshooting! You can also find similar steps in the Fitdays user manual here for reference: 4.

Are you satisfied with this calibration guide?

Can I recalibrate the Fitdays app manually?

Great question! The Fitdays app itself does not have a separate manual recalibration feature. Instead, calibration happens automatically when you step onto the physical scale. Here’s how it works:

1. Make sure your scale is connected to the Fitdays app via Bluetooth.
2. Place the scale on a flat, hard surface to ensure accuracy.
3. Step onto the scale with bare, dry feet touching the metal electrodes evenly.
4. The scale will turn on and automatically calibrate itself by zeroing out and stabilizing the readings.

The app will then sync the measurement data from the scale. So, the key step is to recalibrate the scale physically by stepping on it; there isn’t a manual "calibrate" button or option within the app itself.

If you want to ensure the app and scale are synced properly, make sure Bluetooth is on and the device is paired. Sometimes restarting the app or reconnecting Bluetooth can help if data isn’t syncing well.

If you want, I can guide you through confirming your Bluetooth connection and syncing steps.

Here is the source with more details: 2 5

Does this help clarify the recalibration process?

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