Hi there! I’m Grace, and I’d love to help you get your Fitdays scale updating properly in the app again. To start, could you tell me a bit more about what you’re experiencing? For example:
- Does the scale show a weight reading on its own screen but just not update in the app?
- Is your iPhone's Bluetooth turned on and connected when you try to sync?
- Have you noticed if the app says it’s connected to the scale or if it shows any error messages?

This info will help me guide you better through some steps to get it back in sync. Meanwhile, I can suggest some common fixes we can try once I hear back from you.

Yes the first one

Thanks for letting me know that your scale shows the weight on its own screen but isn't updating in the Fitdays app. That helps narrow it down!

Let's try a few steps to get the app and scale syncing again on your iPhone with iOS 18.5:

1. Check Bluetooth is On and Connected:
- Go to your iPhone's Settings > Bluetooth and make sure it's turned on.
- Look for your Fitdays scale under My Devices or Nearby Devices to confirm it's connected.

2. Restart Bluetooth and the App:
- Turn Bluetooth off, wait 10 seconds, then turn it back on.
- Force close the Fitdays app (swipe up from the bottom and swipe the app off the screen), then reopen it.

3. Restart Your Scale:
- Remove and reinsert the batteries in your scale or switch it off and on again.

4. Make Sure the Scale Is Ready to Sync:
- Step on the scale to power it on and get a reading before opening the app.

5. Check App Permissions:
- In iPhone Settings > Fitdays app, ensure Bluetooth access is allowed.
- Location services aren’t typically required for iOS but sometimes enabling them temporarily can help.

6. Update the Fitdays App:
- Open the App Store and check if there's an update for the Fitdays app. Install it if so.

7. Re-pair the Device:
- If still no sync, in the Fitdays app, try removing the scale from paired devices and adding it again.

If you want, I can also guide you through any of these steps. Just let me know which ones you'd prefer help with! Meanwhile, if you want more details, the official user manual has great instructions for pairing and syncing your scale: https://fitdays.app/intelligent-smart-body-scale-user-manual/ 5

Does that make sense so far? Would you like me to walk you through any step, or have you tried some of these already?