[PK XD] Want my old account back now

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Chloe
7 months ago In PK XD
Want my old account back now

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Alice Johnson

Alice is a Full-Stack developer who loves crocheting and coffee. She constantly...

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7 months ago

Hi there! I understand you want to get your old PK XD account back. To help you better, could you tell me if you remember the nickname (including any numbers) of that old account or the email you used to register it? Also, have you made any purchases on that old account before?

If you've made purchases, having the oldest purchase receipt can help us verify and recover your account faster. Meanwhile, here’s a general way to try recovering your account:

1. On the PK XD app login screen, select the option to reset your password.
2. Enter your registered email or full nickname.
3. Follow the instructions sent to your email to reset your password.

If you don't remember the email or password, you can send to the official support email ([email protected]) with:
- Your full account nickname (name + numbers).
- An email you want to link the old account to.
- The oldest purchase receipt linked to the account (if any).

This info helps the support team verify ownership and assist with account recovery1.

Could you please provide any details you remember? That way, I can guide you step-by-step from there!

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