Hi there! I see that you're having trouble with your FitCloudPro blood pressure monitor not showing up. Let's work together to get this resolved.

First, could you let me know if your device is still properly connected to the FitCloudPro app? Sometimes, connection issues can cause the monitor not to appear. If you've already checked this, we can look into other troubleshooting steps.

Here’s a basic checklist to start with:

1. Check Bluetooth Connection: Make sure that Bluetooth is enabled on your Windows device, and that your blood pressure monitor is paired. Go to your Bluetooth settings and ensure it’s connected.

2. Open FitCloudPro App: Launch the FitCloudPro app and make sure it’s up to date. Sometimes updates can fix connectivity issues.

3. Review Device Settings: In the FitCloudPro app, go to the 'Device' section and ensure that the blood pressure monitor feature is activated. You may find an option such as "Automatic Health Monitoring" that you need to enable.

If those steps don't resolve the issue, we can explore more advanced options like resetting your device or checking for any possible software updates. Just let me know how it goes!

Blood pressure monitor not showing on app

Thanks for your patience! Let’s dig a bit deeper into why your FitCloudPro blood pressure monitor isn't showing in the app.

Here are several steps to troubleshoot this issue. Please follow them one by one:

1. Confirm Bluetooth Connection: Make sure that Bluetooth is enabled on your Windows device. Check if your blood pressure monitor appears in the Bluetooth settings and if it is connected. Sometimes, reconnecting or pairing the device again can help.

2. Check App Updates: Ensure that the FitCloudPro app is up to date. Go to the app store or check for updates in the FitCloudPro app settings. Keeping the app updated can help fix connectivity issues.

3. Enable Automatic Health Monitoring: Open the FitCloudPro app, go to the 'Device' section, and check if the blood pressure monitor feature is activated. If it's not, turn on the “Automatic Health Monitoring” option located there. This setting is crucial for the app to recognize your monitor correctly【1】(https://fitvii.com/blogs/user-instructions/fitvii-hm57-smart-watch-manual).

4. Reset Bluetooth Settings: If the above steps don't work, consider resetting your Bluetooth settings. On your Windows device, go to Settings > Devices > Bluetooth & other devices. You can remove the blood pressure monitor and then re-add it to ensure a fresh connection【2】(https://www.justanswer.com/electronics/qe7h3-it-s-not-syncing-fitcloudpro-watch-looks-it-s.html).

5. Reinstall the FitCloudPro App: Sometimes, uninstalling and reinstalling the app can clear up persistent issues. Make sure to back up any important data from the app before doing this.

Let me know how these steps go, or if you need further assistance!