Hi there! I see you’re experiencing an issue with the OTC Network where the splash page appears briefly before the screen turns white. Let’s work together to troubleshoot this.

Could you let me know if this happens consistently or only sometimes? Additionally, do you notice if the issue occurs with any particular browser or if you’ve tried different browsers?

In the meantime, here are a few steps we can start with:

1. Clear Browser Cache: Sometimes, outdated files can cause loading issues. You can clear your browser's cache by going to your settings. Look for the option to clear browsing data and make sure to select "Cached images and files."

2. Use Incognito Mode: Open an Incognito or Private browsing window and try accessing the OTC Network again. This helps avoid issues caused by extensions or cached data.

3. Disable Extensions: Sometimes browser extensions can cause conflicts. Consider temporarily disabling any extensions you have and see if that resolves the issue.

4. Check Hardware Acceleration Settings: If you’re using Chrome, go to "Settings," then "Advanced," and under “System,” uncheck "Use hardware acceleration when available." This has helped other users encountering similar issues.

Let me know how these steps work out for you, or if you’re still seeing that white screen!

New instalation

Thank you for your patience. It looks like you’re trying to set up a new installation of the OTC Network app. Let's walk through the steps together to make sure everything is installed correctly. Here we go:

1. Download the OTC Network App:
- If you haven't already, download the OTC Network app from the App Store or Google Play. Just search for "OTC Network" to find it easily. Here’s the app link for the App Store.

2. Install the App:
- After downloading, open the app and follow the prompts to complete the installation. Make sure you have a stable internet connection throughout this process.

3. Activate Your Card (if needed):
- If you need to activate your OTC card, you can usually do this within the app or by calling the number on your card's activation label. There might be specific steps provided in the app for this.

4. Check for Updates:
- Once installed, ensure you check for any app updates to get the latest features and security updates. You can do this in the app store where you downloaded the app.

5. Permissions:
- Make sure that the app has the necessary permissions to access your device features (like location services) for optimal performance. You can check this in your device's settings.

If you've gone through these steps and are still facing issues, please let me know what specific problem you're encountering, and we can dig deeper into that! Are you satisfied with the solution I provided?