Hi there! I understand your BubblePop and Chefs Quest games are freezing on your iPhone with iOS 18.7. Let's work together to get this sorted. To start, could you tell me if this happens only when you're playing those two games or do other apps freeze sometimes as well? Also, how many apps do you usually have open when playing these games? This info will help me tailor the best solution for you.
Thanks for that info! Since only BubblePop and Chefs Quest are freezing and no other apps are open, it sounds like the issue may be related to those specific JustPlay apps or how they interact with your iOS 18.7 environment.
Let's try these steps to fix the freezing:
1. Restart your iPhone Sometimes a fresh start clears temporary glitches. Hold the power button and slide to power off, wait a minute, then turn it back on.
2. Update the apps Open the App Store, tap your profile icon, and check if there are any updates available for BubblePop, Chefs Quest, or JustPlay. Install any updates if available.
3. Check available storage Low storage can cause apps to freeze. Go to Settings > General > iPhone Storage and make sure you have at least 1-2 GB of free space.
4. Clear app cache or data iOS doesn’t have a direct cache clear option for apps, but you can delete and reinstall the problematic games to clear their data. Press and hold the app icon, choose "Remove App," then reinstall from the App Store.
5. Check internet connection These games might rely on internet. Try switching between Wi-Fi and cellular data or resetting network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings). Be aware this resets Wi-Fi passwords.
6. Ensure background app refresh is enabled Go to Settings > General > Background App Refresh, and check that it’s on for BubblePop, Chefs Quest, and JustPlay.
If, after these steps, the JustPlay app opens by itself or prevents these games from working properly, that could be an app-level bug or conflict.
In that case: - Temporarily uninstall the JustPlay app and see if that resolves the freezing. - Check if there are any app-specific permissions or notifications settings that might cause automatic launching (Settings > JustPlay). - Lastly, as an extra measure, check if your device has the latest iOS 18.7 update installed correctly.
If none of these help, I can guide you to contact JustPlay support with logs, or we can explore deeper troubleshooting.
Would you like me to walk you through uninstalling and reinstalling the apps first? Let me know!
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi there! I understand your BubblePop and Chefs Quest games are freezing on your iPhone with iOS 18.7. Let's work together to get this sorted. To start, could you tell me if this happens only when you're playing those two games or do other apps freeze sometimes as well? Also, how many apps do you usually have open when playing these games? This info will help me tailor the best solution for you.
Just these. And no other apps are opened.
Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
Followed by
Thanks for that info! Since only BubblePop and Chefs Quest are freezing and no other apps are open, it sounds like the issue may be related to those specific JustPlay apps or how they interact with your iOS 18.7 environment.
Let's try these steps to fix the freezing:
1. Restart your iPhone
Sometimes a fresh start clears temporary glitches. Hold the power button and slide to power off, wait a minute, then turn it back on.
2. Update the apps
Open the App Store, tap your profile icon, and check if there are any updates available for BubblePop, Chefs Quest, or JustPlay. Install any updates if available.
3. Check available storage
Low storage can cause apps to freeze. Go to Settings > General > iPhone Storage and make sure you have at least 1-2 GB of free space.
4. Clear app cache or data
iOS doesn’t have a direct cache clear option for apps, but you can delete and reinstall the problematic games to clear their data. Press and hold the app icon, choose "Remove App," then reinstall from the App Store.
5. Check internet connection
These games might rely on internet. Try switching between Wi-Fi and cellular data or resetting network settings (Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings). Be aware this resets Wi-Fi passwords.
6. Ensure background app refresh is enabled
Go to Settings > General > Background App Refresh, and check that it’s on for BubblePop, Chefs Quest, and JustPlay.
If, after these steps, the JustPlay app opens by itself or prevents these games from working properly, that could be an app-level bug or conflict.
In that case:
- Temporarily uninstall the JustPlay app and see if that resolves the freezing.
- Check if there are any app-specific permissions or notifications settings that might cause automatic launching (Settings > JustPlay).
- Lastly, as an extra measure, check if your device has the latest iOS 18.7 update installed correctly.
If none of these help, I can guide you to contact JustPlay support with logs, or we can explore deeper troubleshooting.
Would you like me to walk you through uninstalling and reinstalling the apps first? Let me know!