Hi! I understand you entered the wrong email for your PayPal payout in the JustPlay app. Let’s get this sorted out together.

First, can you tell me if you’ve already tried to update your email address within the JustPlay app? Also, have you received any payout attempts sent to that incorrect email, or is it just saved incorrectly in your profile?

In general, here are the steps I recommend:

1. Check and Update Your PayPal Email in JustPlay
Open the JustPlay app, go to the Cashout section, and see if you can edit or re-enter your PayPal email address. This is where you want to make sure your payout info is correct for future payments.

2. If Payment Was Sent to the Wrong Email
If JustPlay already sent the payout to the wrong email linked to your PayPal, the payment won’t go through unless that email is associated with a valid PayPal account. You would need to contact JustPlay support immediately to explain the situation and ask them to cancel the payment if possible and resend to the correct email.

3. Managing PayPal Emails
If you have access to the incorrect email you entered, consider adding that email to your PayPal account as an alternative email address; that way you can access any payments sent there. Otherwise, payments sent to wrong emails in PayPal generally can’t be recovered unless the sender cancels and reissues the payment1.

4. Contact JustPlay Support
Since payout email changes sometimes require back-end updates, I recommend sending a message with your correct payout email and account details to JustPlay’s support team at [email protected]. They can assist with changing your payout email for pending or future payouts.

Could you please confirm if you need help finding where to update your email in the app or if you want me to draft the support request for you? Also, let me know if you believe a payout went to the wrong email already.

I’m here to get this fixed smoothly for you!