Hi there! I understand your JustPlay app won’t open after the update on your iPhone running iOS 18.7. Let me help you get it working again.

First, just to clarify:
- When you tap the app, does it try to open and then close immediately, or does it not respond at all?
- Did you notice any error messages?

Meanwhile, here’s a basic step-by-step you can try to get started:

1. Force Close the App:
- Swipe up from the bottom (or double-click Home button if you have one) to open the app switcher.
- Swipe the JustPlay app off the screen to close it completely.
- Then try reopening the app.

2. Restart Your iPhone:
- Hold the power button and volume up (or down) button until you see “slide to power off.”
- Slide to power off, wait 30 seconds, and then turn it back on. Sometimes this refreshes system processes.

3. Check for Another Update:
- Sometimes new updates fix issues from the last one. Go to the App Store > Updates tab and check if there is a newer JustPlay update.

4. Reinstall the App:
- Press and hold the JustPlay app icon until it wiggles, tap the X or choose "Remove App," then delete it.
- Open the App Store and download JustPlay again.

Let me know what happens after these steps, and if it still won’t open, I can help you dig deeper or check for possible server-side issues.

Are you able to try these out?

I just did the update and now it won’t open

Thanks for letting me know you just updated the app and it won’t open at all. That definitely narrows it down.

Before we jump into more complex possibilities, I want to check a couple of things with you:

- After the update, when you tap the JustPlay app icon, does the app try to launch and then immediately close, or does nothing happen at all?
- Have you tried restarting your iPhone after the update?
- Are you connected to Wi-Fi or cellular data when trying to open the app?

Meanwhile, since you mentioned it started right after the update, a couple of things to try on your iPhone running iOS 18.7:

1. Force Close and Relaunch the App
Swipe up from the bottom to bring up the app switcher, then swipe the JustPlay app off the screen to close it. Open it again and see if it loads.

2. Restart Your iPhone
Hold the side button and either volume button until the power off slider appears. Stop the app launch problem in many cases.

3. Clear Storage Cache (if possible)
Unlike Android, iOS doesn’t let you clear cache directly, but reinstalling does the same thing effectively.

4. Delete and Reinstall the App
Press and hold the JustPlay app icon, tap “Remove App,” then Delete App. After that, go to the App Store and download it fresh. Since this clears any corrupted files, it often fixes launch problems after updates.

5. Check for Known Server Issues
Since your app won’t open at all, it’s worth checking if JustPlay is experiencing server problems. Some users reported recent outages causing app launch failures. You can check the JustPlay support forums or Reddit community for updates. Here’s an example where users discussed similar issues: JustPlay: Not loading - JustUseApp Forums and Reddit discussion on server downtime.

Please try these steps and let me know the results. If reinstalling and restarting don’t help, we can dive deeper—such as checking for iOS permission settings or app logs.

Are you comfortable trying these out right now?