Hi there! I understand that you're experiencing an issue with your Frndly TV freezing when you try to click "Watch Live" on your main TV, while it works fine on your second TV. Let’s troubleshoot this together!

To start, could you let me know what type of TV you're using? Additionally, have you tried restarting the TV or the Frndly TV app? This can often resolve minor issues.

If you haven't yet tried those steps, please follow these:

1. Restart the Frndly TV App: Completely close the app and then reopen it to see if the problem persists.
2. Reboot Your TV: Unplug your TV from the power source for about 30 seconds, then plug it back in and turn it on.

If the issue continues after these initial steps, we can move on to checking your network connection, as sometimes connection problems can lead to freezing.

Let me know how it goes!

I haven't rebooted the tv but I have logged completely out of the app and logged back in. Also it is a Samsung Smart TV

Thanks for the information! Since you've logged out and back into the app but haven't rebooted your Samsung Smart TV yet, let's try rebooting it now. This can often help resolve underlying issues.

Here’s how to reboot your Samsung Smart TV:

1. Unplug your TV from the power outlet.
2. Wait for about 30 seconds.
3. Plug the TV back in and turn it on.

Once your TV has booted up, open the Frndly TV app again and check if the issue with the frozen picture when clicking "Watch Live" persists.

If it still continues, we can check your network connection, as a weak connection can cause such issues. Here’s a quick way to test that:
1. Go to Settings on your TV.
2. Select Network and then Network Status to check if your connection is stable.

Let me know how it goes, and we can continue from there!