To resolve the issue where your fiancé is unable to call you despite receiving messages that your new phone number is approved, follow these step-by-step actions:

1. Confirm Number Change: Ensure that the number you changed to is correctly entered in your GettingOut account. You can log in to your account and go to the profile settings to verify this.

2. Check Approval Status: It’s necessary to make sure that your new phone number has been fully approved by the system. Sometimes, number changes might appear approved but require additional verification. You can find details on how to check your number approval status in the GettingOut help section - learn more.

3. Re-add the Number: If there are any discrepancies, you can try removing the new number and adding it back again. To do this:

- Log into your GettingOut account.
- Navigate to the profile settings where you manage your phone numbers.
- Remove the current number and then re-enter it.
- Follow any prompts to ensure it's submitted for approval.

For guidance on changing phone numbers, refer to this link - learn more.

4. Contact Support: If the above steps do not resolve the issue, it’s advisable to contact GettingOut support directly. You can call them at 1.866.516.0115 or submit a help request through their contact form - learn more.

5. Document Communication: Keep track of any communications or messages you receive from GettingOut regarding your phone number change. This documentation can help if you need to escalate the issue later.

By following these steps, you should be able to rectify the calling issue with your fiancé after changing your phone number. If the problem persists, further assistance from GettingOut will be necessary.

Why is my approved number not working on GettingOut?

If your approved phone number is not working on GettingOut, several factors could be contributing to this issue. Here’s a detailed step-by-step approach to help you solve this problem:

1. Check Number Approval: First, ensure that your phone number is correctly approved and listed in your GettingOut account. Navigate to your profile settings to confirm that your number matches the one used for registration and shows the status as approved - learn more.

2. Number Mismatch: Verify that the phone number you are using corresponds with the one on the offender's approved phone list. The number must match exactly; otherwise, contact cannot be established - learn more.

3. Verify Registration: Re-check your registration details on GettingOut. Ensure there are no typos or errors in your phone number that could prevent it from functioning properly. This may involve re-entering the number in your profile settings and re-submitting it for approval if necessary - learn more.

4. Test Communication: If your number is correctly approved, try conducting a test call or message to identify if the issue persists across different modes of communication, such as calling, texting, or messages via the app - learn more.

5. Contact Support: If the issue remains unresolved after confirming the above points, contact GettingOut customer support for assistance. You can call them at 1.866.516.0115 or use their contact form - learn more. Provide them with your details and describe the issue for better assistance.

By following these steps, you should be able to identify and correct the issue with your approved phone number not working on GettingOut. If problems persist, direct support from their team will be the best solution.