Hi there! I’m sorry to hear that the PCH+ app is freezing and that you have to redownload it daily. That must be really frustrating! Let’s work together to troubleshoot this.

1. Uninstall and Reinstall: First, let’s ensure you have the latest version of the app. Uninstall the app by tapping and holding the app icon until it wiggles, then tap the "X" or "Remove App." After that, restart your iPhone by holding down the power button until you see the "Slide to power off" option, then turn it back on. Once your device is on, download the app again from the App Store.

2. Check for iOS Updates: Sometimes, issues arise from having an outdated operating system. Let’s check if your iPhone has any pending updates. Go to Settings > General > Software Update and see if there’s a newer version available. If there is, update your iPhone.

3. Clear Cache and Cookies: If you access any PCH services through your browser, clearing your browser's cache may help too! Go to Settings > Safari > Clear History and Website Data.

4. Check Network Connection: Ensure your Wi-Fi or cellular data connection is stable. If you're using Wi-Fi, try switching to cellular data or to a different Wi-Fi network to see if that resolves the issue.

5. Background App Refresh: Check if Background App Refresh for PCH+ is enabled. Go to Settings > General > Background App Refresh and ensure it’s on for the PCH+ app.

If you try these steps and the issue persists, let me know, and we can dig deeper into this. It might also be beneficial to submit a support ticket to PCH customer service for further assistance. Their contact email is [email protected].

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