Hi there! I understand you just signed up on the Tandem app on your Android device running version 14, and you're able to enter your gender but then the app won't move past that screen. Let's get this sorted out together.

To start, could you tell me if you completed the sign-up steps fully before getting stuck? Also, are you connected to a stable internet connection when this happens? Sometimes the app needs a good connection to process the sign-up and move forward.

Meanwhile, here are some quick steps to try that often resolve this common sticking point:

1. Force close the app: On your Android 14 device, go to Settings > Apps > Tandem > Force stop.
2. Clear the app cache: Still in the Tandem app settings, tap Storage & cache > Clear cache. This won’t delete your data, just temporary files.
3. Restart your phone: A fresh reboot can clear minor glitches.
4. Try signing in again: Open the Tandem app and go through the sign-up flow once more, and enter gender again.
5. Check permissions: Make sure Tandem has the permissions it needs like network access and storage.
6. Update the app: Confirm that the Tandem app is updated to the latest version from Google Play Store.

If after doing this it still won’t move beyond the gender screen, it might be an account verification delay or an internal bug.

Please let me know which of these you’ve tried already or if you notice any specific error messages. If needed, I can guide you through some advanced troubleshooting or get you in touch with Tandem support for a deeper look behind the scenes.

Does that sound good? How far were you able to get before it stuck?