Hello! I understand the Belk app is freezing right after you open it on your Android device. Let's work together to get this sorted.

To start, may I ask if you've already tried any fixes like restarting your phone or closing and reopening the app? Also, is your Belk app updated to the latest version from the Google Play Store?

In the meantime, here’s a step-by-step guide to try:

1. Clear the app cache and data:
- Go to your device's Settings > Apps (or Application Manager) > Find and tap on Belk.
- Tap Storage.
- Tap Clear Cache first, then test the app.
- If the issue persists, come back and tap Clear Data (this resets the app, but you won’t lose purchases).

2. Restart your device after clearing cache/data to refresh memory.

3. Check for updates:
- Open Google Play Store, search for Belk app, and update if available.
- Also, check your device OS is updated (Android 10 is your version, but minor updates or patches may still apply).

4. Uninstall and reinstall the app:
- Sometimes, reinstalling fixes corrupted files causing freezes.

If after these steps the app still freezes on startup, it might be helpful to know if you get any error messages or if this behavior started after a specific event (like an update or OS change).

Let me know what you find from these steps!

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