[Belk] Won't put items I order in my cart

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Pamela Jones
11 months ago In Belk
Won't put items I order in my cart

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Daniel Otega

Daniel specializes in Android and iOS apps. He also loves hiking and filming nat...

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11 months ago

Hi! I understand you're having trouble adding items to your cart in the Belk app on your Android device. Let's work through this together to get it fixed.

First, can you tell me if you’re using the Belk app itself or accessing Belk through a browser on your Android device? Also, do you get any error messages when trying to add items? Any extra details will help me pinpoint the issue.

In the meantime, here are some general steps you can try that often solve this problem on Android:

1. Clear Cache and Data of the Belk App:
- Go to your device's Settings > Apps & notifications > Find Belk app > Storage & cache > Tap Clear Cache and then Clear Data.
- Then restart the app and try adding items again.

2. Update the App:
- Go to the Google Play Store and check if there’s an update for the Belk app. Running the latest version helps avoid bugs.

3. Restart Your Device:
- Sometimes a simple restart clears temporary glitches.

4. Check Your Internet Connection:
- Make sure your connection is stable (Wi-Fi or cellular). You can also try switching networks to rule out connectivity issues.

5. Reinstall the App:
- If clearing cache doesn’t help, uninstall the app and reinstall it fresh from the Google Play Store.

6. Browser Users:
- If you’re using a browser, try clearing the browser cache or use a different browser or incognito mode. Also, ensure cookies are enabled.

If you’ve already tried any of these, please let me know which ones so we can dig deeper. For example, account login issues or session expiration may sometimes affect cart behavior.

Are you able to try these steps now? Let me know how it goes!

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