[Bose] I have to open the app then close it then open again to see the music choices iheart, Pandora, etc

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Mike
1 year ago In Bose
I have to open the app then close it then open again to see the music choices iheart, Pandora, etc

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Alice Johnson

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1 year ago

To resolve the issue of having to repeatedly open and close the Bose app to see music service choices like iHeart and Pandora, follow these steps:

1. Close the App Completely: Start by completely closing the Bose app on your device. You can do this by swiping it away in your recent apps menu.

2. Reopen the App: Open the Bose app again. Check if the music service options are visible.

3. Check for Updates: Ensure that your Bose app is up to date. Go to your device’s app store (Google Play Store or Apple App Store), search for the Bose app, and see if there is an update available. If there is, download and install it.

4. Reset the App: If the issue persists, consider resetting the app. This can often resolve minor glitches:
- Uninstall the Bose app from your device.
- Restart your device.
- Reinstall the Bose app from your app store.

5. Verify Network Connection: Ensure your device is connected to a stable internet connection as network issues might prevent the app from accessing music services properly.

6. Clear Cache and Data: For Android users, go to Settings > Apps > Bose app > Storage, and then clear cache and data. For iOS, you may need to uninstall and reinstall the app as there is no direct cache clearing function.

7. Check App Permissions: Make sure the Bose app has the necessary permissions enabled (location, storage, etc.). For Android, go to Settings > Apps > Bose app > Permissions. Ensure all relevant permissions are toggled on.

8. Test Music Services Directly: If the problem continues, open the music services (iHeart, Pandora) directly to confirm they are functioning correctly outside of the Bose app.

9. Reboot Device: Consider rebooting your device after performing the above steps to ensure that all changes take effect.

If you continue to experience issues after trying these steps, you can refer to additional troubleshooting tips provided by Bose:
- For more information on resetting your Bose product, check here - [learn more].
- If there are further connectivity problems, read more here - [learn more].

This approach should help you manage the visibility of music service choices within the Bose app more effectively.

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