[B-hyve] App Ios will not connect just spinning.

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Tyler Warren Blair
1 year ago In B-hyve
App Ios will not connect just spinning.

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Emily Roberts

Emily is passionate about explaining complex topics in plain English. She’s writ...

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1 year ago

Hi there! It sounds like you're having some trouble with the B-hyve app on your iOS device since it keeps spinning and won't connect. Let's work through this together!

1. Check Your Wi-Fi Connection: Ensure your iPhone is connected to the Wi-Fi network that your B-hyve device is also connected to. Sometimes, being on different networks can cause connection issues.

2. Restart Your Devices: Try turning off your router and modem, as well as your iPhone, for about 10 seconds. Afterward, turn them back on and see if that helps with the connection.

3. Proximity to the Device: Make sure you're within a reasonable distance from the B-hyve device. If you're too far away, the connection might struggle.

4. Update Your App: Double-check that your B-hyve app is updated to the latest version. You can do this by going to the App Store, searching for the B-hyve app, and seeing if there's an update available.

5. Disable WPA3: If your router has WPA3 security mode enabled, consider switching it to WPA2. Some users have reported connection difficulties with WPA3 in various setups.

If you’ve already tried any of these steps, please let me know which ones you've done so we can look at alternative solutions! Would you like me to check further, or do you need assistance with a specific step?

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