Hi! I see you're having trouble with photos in SmartNews articles not loading on your iPhone with iOS 18.6. Let's get this sorted out together.
First, would you mind telling me if this happens in all articles or only some? Also, have you noticed if other parts of the articles like text are loading fine?
Meanwhile, here are some quick steps you can try to fix the issue:
1. Check Your Internet Connection: Switch between Wi-Fi and cellular data to see if the problem persists. Sometimes weak or unstable connections cause images not to load.
2. Restart the SmartNews App: Close the app completely (swipe it away from your recent apps) and then reopen it.
3. Clear Cache for SmartNews (app cache on iOS is limited, but reinstalling can help): Consider deleting the SmartNews app from your iPhone and reinstalling it from the App Store. This will clear any corrupted cached data that might be causing loading issues.
4. Restart Your iPhone: A simple restart can refresh system resources that may affect app performance.
If you've already tried these, let me know, and we can explore setting and account-related fixes next.
Are you able to try these steps and tell me what happens?
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Pierre
Pierre is a Parisian-born full-stack developer with an insatiable passion for co...
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Hi! I see you're having trouble with photos in SmartNews articles not loading on your iPhone with iOS 18.6. Let's get this sorted out together.
First, would you mind telling me if this happens in all articles or only some? Also, have you noticed if other parts of the articles like text are loading fine?
Meanwhile, here are some quick steps you can try to fix the issue:
1. Check Your Internet Connection: Switch between Wi-Fi and cellular data to see if the problem persists. Sometimes weak or unstable connections cause images not to load.
2. Restart the SmartNews App: Close the app completely (swipe it away from your recent apps) and then reopen it.
3. Clear Cache for SmartNews (app cache on iOS is limited, but reinstalling can help): Consider deleting the SmartNews app from your iPhone and reinstalling it from the App Store. This will clear any corrupted cached data that might be causing loading issues.
4. Restart Your iPhone: A simple restart can refresh system resources that may affect app performance.
If you've already tried these, let me know, and we can explore setting and account-related fixes next.
Are you able to try these steps and tell me what happens?