Hi! I understand that your SmartNews app on your iPhone isn’t updating and the news you see is 5 days old. Let's work together to get the freshest news back on your app.

First, just to clarify — when you open your SmartNews app, do you see any error messages or does it just freeze without updating? Also, have you tried pulling down on the news screen to manually refresh the news? Sometimes a simple pull-down refresh can trigger the latest articles to load.

In the meantime, here are some straightforward steps to try:

1. Check your network connection: Make sure your iPhone is connected to Wi-Fi or cellular data and the connection is stable. Sometimes switching from Wi-Fi to cellular (or vice versa) helps refresh the connection.

2. Manual Refresh: From your channel view in the app, try pulling the screen down until you see a circular arrow icon and release it to refresh the news feed manually.

3. Force close and reopen the app: Double press the Home button (or swipe up from the bottom if no Home button) to see open apps, then swipe up on SmartNews to close it. Reopen it afterward.

4. Restart your iPhone: Sometimes a reboot clears temporary glitches.

5. Clear Cache (if possible): While SmartNews doesn't have a clear cache button directly, uninstalling and reinstalling the app clears cached data and can solve updating problems.

If you’ve already tried any of these, just let me know which ones so I can suggest more advanced steps. Also, is your iPhone app version up to date? The latest versions often fix bugs.

Does that help so far? Feel free to share what you see, and we can go from there!

You can also read more about fixing loading issues here: SmartNews: The news isn't loading 1.