Hi! I see your CHAI bots are not responding. I want to get this sorted out with you. Could you tell me a bit more about what's happening? For example, do you see the bots showing loading dots without replying, or do they just not respond at all? Also, have you noticed if this happens with all bots or only some of them? Any other details about when it started would help too.

Once I know a bit more, I can guide you through some steps specifically for your Android device and WebKit browser setup. Looking forward to your info!

I just uses one bit...and I saw.. loading dots without replying

Thanks for the extra details! Seeing the loading dots but no reply usually indicates the bot is stuck trying to process your message. Since you’re on an Android device with WebKit browser (version 10), let’s try some targeted steps to resolve this:

1. Refresh the page or close and reopen the browser tab with the bot. Sometimes the connection just needs a reset.

2. Clear your browser cache and cookies, which can sometimes cause loading issues. On Android WebKit:
- Open browser settings.
- Find Privacy or Storage options.
- Tap on Clear browsing data/cache and clear cookies as well.
- Restart the browser and try again.

3. Check your internet connection to ensure it’s stable. A weak or inconsistent network can cause responses to stall.

4. If you have any browser extensions or VPN enabled, try disabling them temporarily as they can interfere with loading.

5. Try to interact with the bot again. If it still only shows loading dots, try logging out and back into your CHAI account if possible.

If none of those work, there may be a temporary server-side issue or a bug affecting your bot specifically. Sometimes bots get stuck, and other users experience similar issues with specific bots on CHAI1 2.

Would you like me to walk you through clearing cache on your browser step-by-step? Or do you want me to check if there are any known outages now? Let me know!

Bots are not responding

Thanks for confirming that the CHAI bot is showing loading dots but not replying. This is a known issue that some users have experienced, often related to certain bots getting stuck or server-side delays1.

Since you're using an Android device with WebKit browser, here’s a focused step-by-step approach to try and fix this:

1. Refresh the chat page or close and reopen your browser tab. This can often clear temporary glitches.

2. Clear browser cache and cookies:
- Open your Android browser settings.
- Navigate to Privacy or Storage options.
- Tap on "Clear browsing data" or similar.
- Select cached images/files and cookies, then clear them.
- Restart the browser and try again.

3. Check your internet connection to make sure it's stable. Try switching between Wi-Fi and mobile data if possible.

4. Disable any VPN or browser extensions that might interfere with connectivity or content loading.

5. Log out and back into your CHAI account within the app or the website if you have that option.

If your bot still only shows loading dots, some users have reported better luck by chatting with a new or different bot first and then returning to the stuck one4.

Finally, please keep in mind that sometimes these issues relate to CHAI’s servers or specific bots being temporarily unresponsive. In such cases, waiting a little while often helps. If the problem persists for a long time, you might want to reach out to CHAI support directly at [email protected] for more specialized help.

Would you like me to guide you through clearing cache on your specific Android browser step-by-step, or help you try chatting with a different bot first? Let me know!