Hi! I’m sorry to hear that you're feeling this way about your experience with MetaTrader 5. I want to understand better so I can help you. Could you tell me more about what has happened, especially what kind of requests for money you've received and how communication has stopped? Also, are you using the official MetaTrader 5 platform and broker, or are you dealing with a third-party broker or app?

This background will help me guide you step-by-step to address your concerns and clarify what actions to take next.

Meanwhile, to clarify: MetaTrader 5 itself is a trading platform software provided by MetaQuotes, but the actual financial transactions, accounts, and money management are typically handled by brokers—third-party companies that may or may not be reputable. So, if you are dealing with a scam, it is often at the broker or third-party level, not directly from MetaQuotes or the MetaTrader software itself.

Once you share a bit more about the situation, I can guide you on options such as checking the legitimacy of your broker, steps to protect your account, and avenues for complaint or legal recourse if necessary. Would you also like me to share the contact details for official MetaQuotes support so you can verify who you're dealing with?

The broker is Reverie Markets Ltd

Thanks for sharing the broker name—Reverie Markets Ltd. It sounds like your concern is about the setup and legitimacy of the broker in the MetaTrader 5 app, as well as the requests for more money and lack of communication.

To help you best, I want to clarify a couple of things first:
1. Did you open your trading account directly with Reverie Markets Ltd and then connect it to the MetaTrader 5 app on your Android device?
2. What kind of payments or deposits have they asked you to make? Were they for account funding, fees, or something else?
3. Have you tried reaching Reverie Markets Ltd through any official customer support channels they provide?

In the meantime, here’s a general approach to check and set up a broker account like Reverie Markets Ltd on MetaTrader 5 on your Android WebKit device with Android OS 10:

### Step 1: Ensure the MetaTrader 5 app is official
- Confirm that you downloaded MetaTrader 5 from Google Play Store or the official MetaTrader 5 website.
- Avoid any unofficial versions or third-party apps claiming to be MetaTrader 5.

### Step 2: Connect to the broker server in the app
- Open the MetaTrader 5 app.
- Tap on the “Settings” (gear icon).
- Tap on “New Account” then “Login to an Existing Account.”
- In the search box, type “Reverie Markets” to find the broker’s server.
- Select the server corresponding to Reverie Markets Ltd.
- Enter your account login and password provided by the broker.

If “Reverie Markets Ltd” does not appear in the broker search list automatically, you might need to ask your broker for the exact server name to enter manually.

### Step 3: Verify broker credibility and communication
- Check if Reverie Markets Ltd is registered with proper financial regulators applicable in your region.
- Review online trader communities or forums—sometimes other users share experiences.
- Use official contact details to request verifiable communication.

### Step 4: Protect your funds and account
- If you are being asked for unexpected payments or fees outside the usual deposits for trading, be cautious.
- Do not send more money until you verify the broker's legitimacy.
- If you suspect a scam, document all communications and transactions.

Since Reverie Markets Ltd does not come up in typical lists for brokers connected to MetaTrader 5, this might suggest you should carefully verify their credentials.

If you want, I can also help you find the official support contact for MetaQuotes (the company behind MetaTrader 5) so you can report suspicious activity and get official clarification. Would that be helpful?

Are you comfortable following these steps to check your broker setup and communication? Let me know how you’d like to proceed!

Yes can you find the official contact support for Meta Quotes

Thanks for your patience! Here is the official contact information for MetaQuotes, the company behind MetaTrader 5:

- You can email MetaQuotes support directly at: [email protected]
- For sales inquiries and other offices, they have locations such as in Cyprus: 35 Dodekanisou str, Germasogeia, 4043, Limassol, Cyprus
- More contact details and information can be found on their official contact page here: MetaQuotes Contact Page

If you want to report suspicious broker activity or need official help with the MetaTrader 5 software (not the broker), contacting them by email at [email protected] is the best way to get accurate assistance.

Please let me know if you want help drafting the message or if you want me to guide you through other next steps concerning your situation. Are you satisfied with this contact information?

Yes please draft a message for me

Certainly! Here's a clear and polite message you can send to MetaQuotes support at [email protected]:

---

Subject: Urgent Assistance Required Regarding Broker and Account Issues on MetaTrader 5

Dear MetaQuotes Support Team,

I am a user of the MetaTrader 5 platform on my Android device (OS version 10) and currently have an account with the broker Reverie Markets Ltd.

I have encountered serious concerns regarding this broker, including requests for additional payments beyond initial deposits and a sudden lack of communication from their side. I am worried about the legitimacy of this broker and would appreciate your guidance on how to verify their authenticity and any advice on protecting my account and funds.

Could you please confirm whether Reverie Markets Ltd is a recognized and authorized broker supported by MetaTrader 5? Additionally, I would appreciate any recommendations for next steps if I suspect fraudulent activity.

Thank you very much for your support and assistance. I look forward to your prompt response.

Best regards,
[Your Full Name]
[Your MetaTrader 5 Account ID (if applicable)]
[Your Contact Email]

---

Feel free to customize the closing with your name and details. Let me know if you'd like me to help with anything else! Are you satisfied with this draft?

Yes this is helpful

Great! If you're looking for more information or resources on the MetaTrader 5 app for your Android device, here are some helpful official sources:

- You can download the official MetaTrader 5 app for Android directly from Google Play: MetaTrader 5 on Google Play

- For a direct download and details from the official MetaTrader 5 website: MetaTrader 5 Download

- If you want step-by-step tutorials to get started using the app, there are good beginner guides on YouTube, like this one: How To Use MetaTrader 5 Mobile App (Tutorial For Beginners)

These resources will help you install, set up, and understand how to navigate the platform effectively on your Android OS 10 device. If you need guidance on any specific feature or troubleshooting, just let me know!

Are you satisfied with these resources, or would you like personalized guidance on using MetaTrader 5 on your device?

Can you send that draft for me ?

I understand you'd like to send the draft message to MetaQuotes via the MetaTrader 5 app. Currently, the MetaTrader 5 app does not have a built-in email or message draft sending feature to contact MetaQuotes support directly within the app. Instead, you will need to send your message through your regular email client or webmail using the official support email: [email protected].

Here’s what I recommend:
1. Open your preferred email app on your Android device.
2. Compose a new email.
3. Copy and paste the drafted message I provided earlier into the email body.
4. Address it to [email protected].
5. Send the email.

If you want to learn how to use other features of the MetaTrader 5 app, including trading and notifications, there are good tutorial videos available such as this one: How To Use MetaTrader 5 Mobile App (Tutorial For Beginners).

Would you like me to help guide you step-by-step on how to compose and send this email on your device? Let me know! Are you satisfied with this explanation?

I live in Canada. Who can I talk to about trying to get a investigation to get my money back from Meta 5 trading app?

Thanks for letting me know you're in Canada and want to explore investigation and recovery options.

When dealing with suspected scams involving MetaTrader 5 brokers like Reverie Markets Ltd, here are some Canada-specific steps you can take to seek help in recovering your funds and reporting the issue:

1. Report to Canadian Financial Regulators
- Contact the Canadian Securities Administrators (CSA) through their website: https://www.securities-administrators.ca/
- File a complaint with the Investment Industry Regulatory Organization of Canada (IIROC) if the broker might be registered there: https://www.iiroc.ca/
These organizations oversee trading activities and can investigate complaints about unauthorized or fraudulent brokers.

2. Reach the Canadian Anti-Fraud Centre (CAFC)
- You can report suspected investment scams to the CAFC, which collects data and works with law enforcement: https://www.antifraudcentre-centreantifraude.ca/
- Phone: 1-888-495-8501

3. Seek Legal Advice or Assistance
- Find a lawyer experienced in financial fraud or investment cases in Canada to help with an investigation or legal action.
- Some users in forums and on JustAnswer Canada have reported consulting legal professionals for recovery attempts1.

4. Be Cautious With “Recovery” Scams
- Beware of companies or individuals promising to recover lost funds for a fee, as these can be scams themselves. Verify credentials carefully.

5. Document Everything
- Keep copies of all communications, transaction receipts, and other records related to the broker and MetaTrader 5 activities. This supports investigations and legal proceedings.

If you want, I can help you draft a report or complaint for any of these organizations. Would you like assistance with that? Also, do you want me to summarize the key points to include in your complaint?

Are you satisfied with this guidance so far?

Yes can you draft a complaint for me ?

Sure! Here’s a draft complaint you can use to report your issue about Reverie Markets Ltd and the MetaTrader 5 app to Canadian regulators or consumer protection agencies:

---

Subject: Complaint Regarding Suspicious Broker Activity and Fund Security on MetaTrader 5 Platform

Dear [Recipient Name or "To Whom It May Concern"],

I am writing to formally lodge a complaint regarding a serious issue involving my trading account connected to the MetaTrader 5 platform on my Android device (Android OS 10). I have been trading with a broker named Reverie Markets Ltd, which I accessed through MetaTrader 5.

Unfortunately, I have encountered several troubling issues:
- The broker has repeatedly requested additional payments beyond my initial deposit, without clear justification.
- Communication from the broker’s side has ceased abruptly, making it impossible to resolve my concerns.
- I fear that my funds may be at risk of fraudulent misappropriation.

Given that MetaTrader 5 is the platform facilitating access to this broker, and considering the potential financial harm involved, I am seeking your assistance in investigating Reverie Markets Ltd. I would also appreciate guidance on steps to recover my funds and protect myself from further loss.

For your reference, I have attached documentation of all communications, transactions, and any promotional materials related to this broker.

I kindly request that you consider this complaint seriously and advise me on the feasible actions that can be taken under Canadian financial regulations.

Thank you for your attention to this matter. I look forward to your prompt response.

Best regards,

[Your Full Name]
[Your Contact Information]
[MetaTrader 5 Account ID (if applicable)]
[Date]

---

If you want, I can help you tailor this further for a specific agency (like the Canadian Anti-Fraud Centre or IIROC) or help with submitting it online.

Are you satisfied with this complaint draft?

Yes please address it to the Canadian Anti-Fraud Center

Certainly! Here's the complaint draft addressed specifically to the Canadian Anti-Fraud Centre (CAFC), incorporating the details you shared:

---

Subject: Complaint Regarding Suspicious Broker Activity Involving MetaTrader 5 Platform

Dear Canadian Anti-Fraud Centre,

I am writing to formally report a serious concern involving my trading activities linked to the MetaTrader 5 platform on my Android device (Android OS 10). I have been trading through a broker named Reverie Markets Ltd, which I accessed via MetaTrader 5.

Unfortunately, I have experienced the following issues:
- The broker has requested additional payments beyond my initial deposits without clear justification.
- Communication from the broker has abruptly ceased, leaving my concerns unaddressed.
- I am concerned that my funds may have been subject to fraudulent activity.

I understand that MetaTrader 5 is a trading platform developed by MetaQuotes, but the broker involved is separate. Given these circumstances, I seek your assistance in investigating the broker Reverie Markets Ltd and guidance on recovering my funds and preventing further loss.

I have documented all communications and transactions related to this broker and am willing to provide these for your review.

Thank you for your attention and assistance. I look forward to your guidance on the appropriate next steps.

Best regards,
[Your Full Name]
[Your Contact Information]
[MetaTrader 5 Account ID (if applicable)]
[Date]

---

You can submit this complaint to the Canadian Anti-Fraud Centre through their official website: https://www.antifraudcentre-centreantifraude.ca/report-signalez-eng.htm

If you'd like, I can guide you through the online submission process or help tailor this further. Are you satisfied with this draft?

Yes I am satisfied with the draft

MetaTrader 5 is a versatile trading platform packed with features to support traders across Forex, stocks, futures, and other markets. Here are some of its key features that you can enjoy on your Android device running Android OS 10:

### Trading Features
- Real-time quotes of financial instruments.
- Comprehensive trade orders including market, pending, and stop orders.
- Depth of Market (Level 2) for better insight into supply and demand.
- Multiple types of trade execution.
- Complete trading history to review past activity.

### Charting and Analysis
- High-performance charts with a variety of customizations.
- 21 different timeframes for deep market analysis.
- Three chart types (bar, candlestick, line).
- Over 38 technical indicators and 46 analytical objects.
- Ability to customize chart colors and configure graphical object properties.

### Additional Tools
- Support for automated trading (trading robots).
- Trading signals and copy trading features to follow expert traders.
- Integrated financial news and economic calendar.
- Free demo accounts for practice before live trading.
- User-friendly interface optimized for mobile devices.

All these features are designed to give you a powerful yet intuitive platform for making informed trading decisions. You can explore more details or download the official app from Google Play here: MetaTrader 5 on Google Play or visit the official site: MetaTrader 5 Website 1 5 9.

If you'd like, I can guide you through using any specific feature of MetaTrader 5 on your device. Are you satisfied with this overview?