[eGovPH] Hard to connect and password denied

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cecilia racho
5 months ago In eGovPH
hard to connect and password denied

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Charlotte Green

Charlotte crafts beautiful digital experiences. Her creative mind enjoys blendin...

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5 months ago

Hi there! I understand you're having trouble connecting to the eGovPH app and that your password is being denied. I'd like to help you get this sorted out.

First, can you tell me a bit more about the issue? For example:
- Are you seeing any specific error messages when your password is denied?
- Is the app having trouble connecting to the internet, or is it just the login part that's failing?
- Have you tried logging in before, or is this your first time?
- Are you using a Philippine phone number or an international one?
- Have you tried any troubleshooting steps already?

This info will help me guide you better. Meanwhile, here’s a straightforward checklist you can try:

1. Check your internet connection: Make sure you have a stable Wi-Fi or mobile data connection.
2. Update the eGovPH app: Ensure you have the latest version installed from the official source.
3. Clear app cache: On Windows with your WebKit browser setup, clear the browser cache or app data related to eGovPH.
4. Restart the app completely: Close the app fully (close from background if possible) and open it again.
5. Restart your device: A fresh restart can fix temporary glitches.

If your password is still getting denied, double-check if you might be inputting your phone number or username correctly per the app's requirements — sometimes country codes (like '+63' for the Philippines) cause issues if the number is foreign or mistyped.

If you still can't log in after these steps, it could be a server-side problem or an issue with your account credentials.

Would you like me to guide you through any of these steps, or do you have more details on where exactly it fails?

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Harry Betancourt

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1 month ago

The eGovPH app is hard to connect and keeps denying the p***word, which is really frustrating, but I still enjoy playing retro bowl to relax after issues like that.

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