[Moemate] Same issue as everyone else keeps saying dns problem and everything

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juwon ingram
1 year ago In Moemate
same issue as everyone else keeps saying dns problem and everything

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Benjamin Carter

Benjamin is a data enthusiast who merges machine learning with real-world insigh...

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1 year ago

Hi there! I understand you're facing some DNS issues with Moemate, and that can be really frustrating. Let's work through this together.

Firstly, can you let me know a bit more about what’s happening? Are you unable to connect to Moemate at all, or is it just certain features that aren’t working? Additionally, have you noticed any error messages?

In the meantime, here are some initial steps we can take to troubleshoot the DNS issue you're experiencing:

1. Restart Your Computer and Router: Sometimes a simple restart can clear temporary issues. Turn off your computer and unplug your router for about 30 seconds, then plug them back in and restart your computer.

2. Check Network Adapter Settings:
- Right-click on the Start button and select Network Connections.
- Click on Change adapter options.
- Right-click on your network connection and select Properties.
- Click on Internet Protocol Version 4 (TCP/IPv4) and then on Properties.
- Ensure that “Obtain DNS server address automatically” is selected. If it’s not, select it and click OK.

3. Flush the DNS Cache: This can often resolve various DNS-related issues:
- Press Windows Key + R to open the Run dialog.
- Type cmd and hit Enter to open Command Prompt.
- Type ipconfig /flushdns and hit Enter. You should see a confirmation saying the DNS Resolver Cache has been cleared.

4. Try Changing Your DNS Server: If the issue persists, you can use a public DNS server like Google's (8.8.8.8):
- In the properties of IPv4 (as mentioned in step 2), select “Use the following DNS server addresses” and enter:
- Preferred DNS server: 8.8.8.8
- Alternate DNS server: 8.8.4.4
- Click OK and then restart your connection.

Can you try those steps and let me know if there’s any progress? If these don’t help, we can dig deeper or explore other solutions together!

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