Hi there! It sounds like you're having a tough time with Crossword Jam freezing on your device. Let’s work together to resolve that.

First, can you tell me a bit more about when it freezes? For example, does it happen after you open the app, during gameplay, or at a specific point? Any other details you provide will help me find the best solution for you.

In the meantime, let’s try some common troubleshooting steps that might help:

1. Restart the App: Close the Crossword Jam app completely and then reopen it. You can do this by swiping up on the app in your recent apps menu.

2. Check Internet Connection: Ensure that your device is connected to a stable internet connection, as a poor connection can often lead to freezing.

3. Clear Cache: You can clear the app's cache by going to:
- Settings > Apps > Crossword Jam > Storage > Clear Cache.
This often resolves performance issues.

4. Restart Your Device: A simple restart can go a long way in refreshing the system and clearing any temporary glitches.

Try these steps and let me know if the freezing issues persist. If it does, we can dig a little deeper!