Hi there! I see your Solvely app keeps crashing—that’s definitely something we want to get sorted out for you. To help me pinpoint the issue better, could you tell me when the app crashes? For example, does it happen right when you open it, or only when performing specific actions? Also, have you updated the app recently or noticed any new behavior?

In the meantime, here’s a step-by-step approach you can try on your Windows device using the WebKit browser:

1. Restart the App and Browser: Close the Solvely app and your WebKit browser completely, then reopen them. Sometimes a simple restart clears temporary glitches.

2. Clear Cache and Cookies of the Browser: Since you're using WebKit on Windows, clearing your browser’s cache and cookies can help remove any corrupted data that might be causing the crash.
- Go to WebKit settings.
- Find the privacy or history section.
- Clear browsing data (select cache and cookies).

3. Update the App and Browser: Make sure both the Solvely app and your WebKit browser are updated to the latest versions. Outdated software can cause compatibility crashes.

4. Reinstall the App: If the app is installed separately, uninstall it and reinstall from a fresh source.

5. Check System Resources and Updates: Ensure your Windows 10 device is updated, and that there’s enough free memory or disk space. Sometimes app crashes happen if the system is overloaded.

If you’ve already tried some of these or the issue persists, let me know, and we can dive into more advanced solutions such as checking for conflicting apps, examining error logs, or resetting app data.

How does that sound? Have you tried any of these steps so far?

on iphone

Thanks for letting me know you’re using an iPhone. That helps me tailor the troubleshooting better!

For the Solvely app crashing on your iPhone, here are some steps you can try:

1. Force Close and Reopen the App:
- Double-click the Home button (or swipe up from the bottom if your iPhone doesn’t have a Home button) to open the app switcher.
- Find the Solvely app and swipe it up to close it completely.
- Then reopen the app.

2. Restart Your iPhone:
Sometimes a quick restart clears up temporary glitches. Hold down the power button and either volume button, then slide to power off. Turn it back on and try the app again.

3. Update the App and iOS:
- Open the App Store, go to your profile, and check for updates to Solvely.
- Also, go to Settings > General > Software Update to ensure your iPhone’s iOS is current.

4. Reinstall the App:
- Press and hold the Solvely app icon until it wiggles.
- Tap the “X” or choose “Remove App” and then confirm to delete it.
- Reinstall the app from the App Store.

5. Check Storage:
- Go to Settings > General > iPhone Storage and verify you have enough free space. Apps can crash if the device is low on storage.

If the app still crashes after these, let me know if it happens at a specific point in the app or if you see any error messages. That will help us go deeper.

Are you comfortable trying these steps?